Problem after deactivating/reactivating

  • Resolved Pedro Magnifico

    (@pedro-magnifico)


    8 years, 1 month ago

    Hello!

    I have run into a problem with Popup Maker. After deactivating/reactivation when troubleshooting another plugin, now I am having an issue. When I activate Popup Maker I can no longer access wp admin. Instead I get a message about redirects:

    Firefox:

    The page isn’t redirecting properly

    Firefox has detected that the server is redirecting the request for this address in a way that will never complete.

    Safari:

    Safari Can’t Open the Page

    Too many redirects trying to open (url) This might occur if you open a page that is redirected to open another page which then is redirected to open the original page

    as the browser is trying to open wp-admin/edit.php?post_type=popup

    Deleting and reinstalling Popup Maker gives the same results.

Viewing 3 replies - 1 through 3 (of 3 total)
  • Plugin Author Daniel Iser

    (@danieliser)

    8 years, 1 month ago

    @pedro-magnifico – Has the issue resolved yet? We have only seen this on sites with DB/Object caching and for some reason the option to redirect doesn’t get cleared properly until the cache expires.

    If not can you try commenting out the line PUM_Freemius::init(); near the bottom of the popup-maker/popup-maker.php file.

    Hope that helps.

    Thread Starter Pedro Magnifico

    (@pedro-magnifico)

    8 years, 1 month ago

    Flushed the cache and the issue is resolved. Thank you!

    bensteinpanbo

    (@bensteinpanbo)

    8 years ago

    I’m having a very similar problem. Every time I activate the plugin I’m getting a too many redirects error. I have a caching module but I’ve deactivated it. I’ve also commented out line 383 from popup-maker.php: “/* PUM_Freemius::instance(); */

    I’m still getting too many redirect errors. I can’t figure out what else could be causing this. I’m bummed because otherwise the plugin is absolutely perfect.

    Ben

Viewing 3 replies - 1 through 3 (of 3 total)

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