Postal code issue or zip code issue

  • Resolved daman13

    (@daman13)


    3 years, 1 month ago

    I have installed squareup plugin in my woocommerce website
    I am facing postal code issue when i try to checkout

    • after adding product to cart and goes to checkout page and enter the information according to canada region
    • After enter all billing details
      Right side payment box enter details
      Issue in zip box after enter CVV code
      -here right side box only allow for numeric values not for alphabets and only 5 characters are allowed in this

    You can check though this product you can add in cart then go for checkout process

    we are not able to enter postal zip code like this one
    N2H 2Z8

    That’s the credentials

    You can use dummy card details

    • This topic was modified 3 years, 1 month ago by James Huff. Reason: username, password, and credit card details removed
    • This topic was modified 3 years, 1 month ago by James Huff. Reason: redundant link removed

    The page I need help with: [log in to see the link]

Viewing 2 replies - 1 through 2 (of 2 total)
  • Igor H

    (@ihereira)

    3 years, 1 month ago

    Hello,

    Please refrain to send credentials in this forum, it is not permitted.

    I was checking on my end I could add the postal code:

    To get a better idea, please share a copy of your site’s System Status Report, You can find it via WooCommerce > Status. Select “Get system report” and then “Copy for support”. 

    Moderator James Huff

    (@macmanx)

    3 years, 1 month ago

    @daman13 These are public forums, seen by everyone and indexed and cached by search engines like Google, so please change that password and discontinue that credit card immediately!

    If you want private WooCommerce support, you can reach that at https://woocommerce.com/my-account/create-a-ticket/ if you have any of their paid WooCommerce products.

Viewing 2 replies - 1 through 2 (of 2 total)

The topic ‘Postal code issue or zip code issue’ is closed to new replies.