Hi @cleartelecomus ,
Thanks for connecting to our support. Is the migration process completed 100% successfully? And can you access all your old logs in the new interface?
Looking forward to your response.
no, it’s showing progress 9/1 with blue progress line and regarding the old log, we delete it all.
@cleartelecomus
Use this latest Beta version in your website, test it and let know.
Hi @cleartelecomus ,
Hope you are doing good. Please create a ticket on our technical support channel so that we can connect you directly with our Technical team. Looking forward to getting your issue resolved.
Thanks and regards,
Support Team – WPExperts
Hi @cleartelecomus ,
I want to inform you that we have released Version 2.5.2 update with the following fixes and improvements to streamline your migration process.
FIXES
- Fixed the issue where users were getting stuck in the initial migration stage.
IMPROVEMENTS
- On completing the migration process, limit the notice to the logs section only to delete old logs.
- Added an option to disable migration notifications for seven days on clicking the cross icon on notice.
- Added a new feature that allows users to revert a migration. This way, they can retry the migration process or switch back to the old logs interface if required.
- Added an option to skip the migration process for those who do not wish to transfer their old logs and want to switch to the new interface.
- Added permission check before creating/writing error log during migration.
Please update and do let us know if there is anything we can help you with.
Thanks and regards,
Support Team – WPExperts
