Popup Close button not working

  • Resolved ProTechTips

    (@protechtips)


    9 years, 3 months ago

    I recently updated the plugin to the latest version, and now the popup close button [×] dznt work.
    I use it to display a email subscribers form after some seconds..it opens, but clicking on the close button dznt close it.
    As a result I had to temporarily remove that popup from the site. Plz resolve it, so that I can use it again

Viewing 5 replies - 1 through 5 (of 5 total)
  • Plugin Author Icegram

    (@icegram)

    9 years, 3 months ago

    Hi,

    Are you getting any errors?
    Please provide us the link to the page with the above popup. We will check and update you accordingly.

    Thanks,
    Team Icegram.

    Thread Starter ProTechTips

    (@protechtips)

    9 years, 3 months ago

    Let me describe the issue properly first 😀

    >>I use icegram to display an action bar with email subscribers plugin’s form sitewide after 15 seconds.

    >>But after updating icegram to latest version, I saw that the close button at Upper-right corner not working. It shows up, but nothing happens on clicking it, the bar doesn’t close. You can click it repeatedly and nothing happens.

    >>I have just re-enabled it on one of the pages for your testing. So please check it here:

    https://protechtips.cf/free-download-pro-apps-games/

    The bar will open after 5 seconds.

    [And occasionally, the close button works after clicking 2-3 times.]
    I used an Android smartphone, and am facing this issue in smartphones only. P.S its Redmi Note 3 if it is of any importance.

    I hope you solve it soon.
    Thanks

    Darkn3ss

    (@darkn3ss)

    9 years, 3 months ago

    I have same problem with other 2 sites

    Plugin Author Icegram

    (@icegram)

    9 years, 3 months ago

    Hi there,

    Please upgrade to the latest version of the Icegram(v1.10.1).
    This will solve the issue related to Action bar close button (hide/show).

    I hope this helps.
    Let us know, if you still facing the issue.

    Thanks,
    Team Icegram.

    Thread Starter ProTechTips

    (@protechtips)

    9 years, 3 months ago

    Yes now its flawless again.

    Thanks

Viewing 5 replies - 1 through 5 (of 5 total)

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