Hello @purepat,
Version 4.9.8 is not a version of ours. Our latest version is 1.10.1.
A few questions:
1) Are you using the WordFence plugin?
2) If you look at the feed (usually in the wp-content/uploads/wppfm-feeds folder) does that feed only contain the header and no products, or does it also contain products?
3) Are you using a free or a premium version?
Hi Miche,
Thanks for the quick response.
1) Yes we are using the WordFence Plugin.
2) I have deleted the fed so cannot say in this moment.
3) Currently using the free version
OK, WordFence can sometimes prevent the wp_remote_post from activating the feed process. Usually you can identify that by a feed that only has the header in it.
Could you checkout the steps mentioned in this link: https://www.wpmarketingrobot.com/support/faq/#toggle-id-16
It looks like a lot of steps, but usually it should start working again in the first steps.
Let me know if that helped.
Hello @purepat,
Where you able to solve the issue using the steps from the FAQ? Or could you update your plugin to version 1.11.1 and check if that solved the issue?
Hello @purepat,
I hope we were successful in helping you resolve your issue with our Feed Manager plugin!
Since we have not heard back from you in the past 2 weeks and we don’t want to leave tickets open forever, I will now be marking this support topic as resolved. However, if we still haven’t resolved your issue please reach out to us as we would be more than happy to further assist you!
Thanks and have a great day!
Michel
