Plugin not working

  • rdeford

    (@rdeford)


    6 years, 2 months ago

    I have the plugin installed at the network level with this site as a sub-site. No errors or problems and the plugin shows at the bottom of each page. I have the page above restricted to admins, editors, subscribers and contributors only. But if you access the page while not being logged in, it shows fine. In fact, no setting change changes the privacy at all.

    I have the page itself set to private.

    I have a feeling this has to do with the fact that the plugin is installed and activated on a network level rather than just the individual site.

    Any ideas? We have several pages we want to create and restrict to be visible only for members who have been approved but I can’t add any of these pages without fixing this problem first.

    The page I need help with: [log in to see the link]

Viewing 3 replies - 1 through 3 (of 3 total)
  • Plugin Support mbrsolution

    (@mbrsolution)

    6 years, 1 month ago

    Hi,

    But if you access the page while not being logged in, it shows fine. In fact, no setting change changes the privacy at all.

    So, are you saying that the page in your sub-site is not protected at all?

    Regards

    Thread Starter rdeford

    (@rdeford)

    6 years, 1 month ago

    Yes, that is what I am saying. You can see the link I posted and I suspect it will show the page, which it should not.

    Plugin Support mbrsolution

    (@mbrsolution)

    6 years, 1 month ago

    Hi,

    This might be related to a theme conflict. In some cases it could also be related a plugin conflict. The following documentation full-page-protection-addon-simple-membership might be able to help you. Let me know if this works for you.

    Thank you

Viewing 3 replies - 1 through 3 (of 3 total)

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