• Resolved 2026abc

    (@2026abc)


    Hi — I am having an issue where Burst all of a sudden will not load at all. It only happens with Chrome and not in Firefox (which I wish I’d checked before I spent so much time trying to troubleshoot, turning off all plugins one by one, and then I even deleted and reinstalled Burst so I lost all our data before ending up here.) It appears to be the same problem as the “UI not loading” error also noted in this forum, but how do I whitelist a website in Chrome? And more importantly, why is this happening all of a sudden when there has never been any issue before now? In the console log, I’m seeing “failed to load resource” errors, but aside from a few new pages and the standard WordPress updates, I haven’t made any changes to the site in the past couple of weeks, so I don’t know why it would be failing all of a sudden.

    UPDATE: Someone further down in the forum had the same issue. AdBlocker was the cause and adding the site name to the list *in the Chrome extension settings for AdBlocker* has resolved the issue.

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  • Plugin Author Hessel de Jong

    (@hesseldejong)

    Hi @2026abc,

    I was about to type something about a possible adbocker and then I saw your edit. Happy to hear the issue has been resolved!

    Kind regards,
    Hessel

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