Plugin not displaying properly

  • Resolved SaraCravewordpress-40

    (@saracravewordpress-40)


    9 years, 1 month ago

    Hi

    My site upgraded to wordpress V 4.7.3 today and I’m not sure if that has affected your plugin, as it is not displaying properly. It is all disjointed and unaligned both on the page where I had displayed instagram using the short code, and in the side bar widget.

    It has been working fine, and there has been nothing else changed or updated in the site.

    I am hoping that it can be fixed, so we can continue using it.

    Regards

    Lenny

Viewing 4 replies - 1 through 4 (of 4 total)
  • Plugin Author slickremix

    (@slickremix)

    9 years, 1 month ago

    Thanks for contacting us. I would be glad to help out, can you please include these 3 things?

    1. The shortcode you are trying to use.
    2. An example link to the problem in question.
    3. The report from the System Info page of our plugin. Click here if you are unsure how to do this. https://www.slickremix.com/docs/system-info-page/

    Spencer

    Thread Starter SaraCravewordpress-40

    (@saracravewordpress-40)

    9 years ago

    Hi Spencer

    I have deactivated the plugin at the moment to remove the problem from the site. I will try to reactivate it later today, and see if the problem repeats. It did yesterday when I deactivated and reactivated the plugin.

    I will then be able to send you the requested details

    Regards

    Lenny

    Thread Starter SaraCravewordpress-40

    (@saracravewordpress-40)

    9 years ago

    Hi Spencer

    I have activated the plugin again, and the same problem reoccurred.

    I have deactivated the plugin again, but have kept a screen shot.

    short code is

    [fts_instagram instagram_id=348771527 pics_count=6 type=user profile_wrap=yes profile_photo=yes profile_stats=yes profile_name=yes profile_description=no]

    ### Begin System Info ###

    SITE_URL:
    Feed Them Social Version: 2.1.6

    — WordPress Configuration:

    WordPress Version: 4.7.3
    Multisite: No
    Permalink Structure: /%postname%/
    Active Theme: Luxe 1.200.21
    PHP Memory Limit: 256M
    WP_DEBUG: Disabled

    — Webserver Configuration:

    PHP Version: 5.6.30
    Web Server Info: LiteSpeed

    — PHP Configuration:

    Safe Mode: No
    Upload Max Size: 50M
    Post Max Size: 50M
    Upload Max Filesize: 50M
    Time Limit: 0
    Max Input Vars: 1000
    Allow URL File Open: On (1)
    Display Erros: On (1)

    — PHP Extensions:

    FSOCKOPEN: Your server supports fsockopen.
    cURL: Your server supports cURL.

    — Active Plugins:

    Akismet Anti-Spam: 3.3
    All In One Schema.org Rich Snippets: 1.4.2
    Anti-spam: 4.3
    BackUpWordPress: 3.6.3.1
    Broken Link Checker: 1.11.2
    Content Aware Sidebars: 3.4.3
    Cool Image Share: 2.01
    Demo Tax meta class: 1.9.9
    Disqus Comment System: 2.86
    Easy Author Image: 1.5
    Easy Social Share Buttons for WordPress 4.1: 4.1
    Enhanced Text Widget: 1.4.5
    Feed Them Social (Facebook, Instagram, Twitter, etc): 2.1.6
    Google Analytics for WordPress by MonsterInsights: 6.0.16
    KingSumo Giveaways: 1.5.2
    NextGEN Gallery: 2.1.79
    Q2W3 Fixed Widget: 5.0.4
    Redirection: 2.5
    Regenerate Thumbnails: 2.2.6
    Revision Control: 2.3.2
    SEO Redirection: 4.4
    Shortcodes Ultimate: 4.9.9
    Smart Youtube PRO: 4.3
    Sucuri Security – Auditing, Malware Scanner and Hardening: 1.8.3
    Thrive Quiz Builder: 1.0.4
    Thrive Visual Editor: 1.500.11
    WordPress Importer: 0.6.3
    WP Rocket: 2.9.8.1
    Yoast SEO: 4.4

    — Custom Token or Keys added to Options Pages
    — You must have a custom token to use the feeds

    Facebook App Token: No
    FB App ID for Like Button: No
    Twitter Consumer Key: No
    Twitter Secret: No
    Twitter Token: No
    Twitter Token Secret: No
    Instagram: Yes
    YouTube: No

    — Offset Post Limit:

    Offset Facebook Post Limit: None
    Hide Notice on Front End: Yes

    — FaceBook & Twitter Date Format and Timezone

    Date Format: l, F jS, Y \a\t g:ia
    Timezone: Kwajalein

    — Fix Twitter Time:

    Fix: No

    — Disable Magnific CSS:

    Fix: No

    — Fix Internal Server Error:

    ### End System Info ###

    Plugin Author slickremix

    (@slickremix)

    9 years ago

    Thanks for all the info. I’m betting it’s a CSS issue but I would need to see a live link to see how I can fix the issue. Maybe create a test page for me if you can.

    Spencer

Viewing 4 replies - 1 through 4 (of 4 total)

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