It is strange. You could try some of these solutions:
– clear browser’s cache and reload page
– try another browser
– check if javaScript is disabled
– check if any errors are shown in browser’s console
– try to login as different user, and different role, administrator, editor etc.
– disable all other plugins and test if there is any conflict
Hi, I have the same problem. I installed the plugin earlier for the first time and everything seemed to work correctly, however I had to re-install (because of a problem with something else, not this plugin). Since then, it has not worked at all. I have even deleted all the corresponding tables in the database and then re-installed again, but still having no luck. I have tried in different browsers and cleared caches etc.
Any ideas as to what the problem might be?
uh.. you shouldn’t touch database directly, it might be something corrupted now. try to remove plugin completely, and look for options in wp_options table that starts with ‘agca_’ those are AG Custom Admin options and feel free to delete those if you find them after plugin deinstallation. Download fresh plugin copy 1.2.5.2 if you have latest WP version, or 1.2.5 for earlier WP versions, install it, clear cache and refresh page. This should work in 99% situations. If it’s not, disable all other plugins, and try again. If this doesn’t help than, only thing that comes up to my mind is that your WP installation is corrupted somehow.
What you have said to do is exactly what I did, sorry if I had not made that clear. Everything else in my wordpress install works completely normally and as it should. I had already done as you said and deleted all the ‘agca_’ options in the database after having deleted the plugin and reinstalled a fresh copy of it. Everything then works again now, but as soon as I try and use the dashboard page content options the whole plugin stops working and all the changes it had made revert to how they were before I installed it. This is very odd, as all the data is still correctly in the database and the plugin options pages are still displaying the settings I want, but still they have no effect.
It seems to just be an issue with the dashboard settings that keeps preventing it from working on my install?
I think someone has already reported me that error, but I couldn’t reproduce it on my local machine in order to test it. The problem was exactly with dashboard page. I guess there is some special character that cause an error in background but I’m not sure wich one. Could you send me an example of your custom dasboard page content? Or you could test it by yourself, try to find smallest possible use case that doesn’t work and post it back. You could try also to check if there are some JavaScript errors in your browser (i.e. for FireFox go to tools->web developer->error console) and see if there is anything interesting.
