Please help with comments!

  • winkp

    (@winkp)


    14 years, 7 months ago

    Please, o please! I cannot get commenting to work on my site. I have the most liberal settings (allowing all, no log in, etc.) set up in “Discussion” and “Allow Comments” checked on all posts.
    When clicking on “Leave a comment” anywhere throughout site the only thing that happens is “#comments” appears after the URL in address bar; no comment box appears, no nothin’.
    I have been searching for help on this everywhere…

Viewing 5 replies - 1 through 5 (of 5 total)
  • Rev. Voodoo

    (@rvoodoo)

    14 years, 7 months ago

    Have you tried the very basic troubleshooting steps? Such as switching to twentyeleven theme temporarily to see if this is a theme problem. If that doesn’t work temporarily disable plugins to see if you have a conflict.

    Thread Starter winkp

    (@winkp)

    14 years, 7 months ago

    Thank you for responding!
    Well, yes, it would appear to be a theme problem. I am using PageLines Platform – free version, sorry to say, as they offer no help unless one pays them $100 and are rather opaque with their theme files. I cannot find anything regarding this commenting issue with Platform elsewhere however, seeming to indicate it is an isolated issue with my set-up. There is no Platform specific settings regarding commenting, so where else do I look to resolve a commenting issue like this?

    Rev. Voodoo

    (@rvoodoo)

    14 years, 7 months ago

    Hmmm…. I just installed the free version on my test site…. it works absolutely fine.

    Have you tested with the theme active, and plugins inactive? You may have a plugin conflicting with the theme

    Thread Starter winkp

    (@winkp)

    14 years, 7 months ago

    I thank you for your time again on this.
    I have disabled all plugins as well as disabling my added CSS code and restored all Platform’s default settings leaving a bare unaltered Platform theme, but still to no effect; no comments, only “#comments” in the URL. If I activate any of the other themes, commenting works. Re-enable Platform and no more commenting.
    I see that it is theme-specific and me-specific as you say it works for you, but I won’t be getting any help from Pagelines. Do you have any other suggestions of what I might try? (please don’t just say, “another theme”)

    Thread Starter winkp

    (@winkp)

    14 years, 6 months ago

    Do I take that as a “no”?

Viewing 5 replies - 1 through 5 (of 5 total)

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