• Okay, so I began by creating a wordpress-hosted blog at http://www.paperstackin.wordpress.com

    I later decided to host that site on a partner’s server through fatcow.com.

    After keeping the site on my partner’s fatcow server for a little while at paperstaxproject.com, I decided to purchase my own server space, and change the website to paperstaxproject.org.

    I bought the server, then had Fatcow help me upload the info to the new domain, http://www.paperstaxproject.org.

    I now no longer have access to the http://www.paperstaxproject.com admin pane. I can’t login under my own username, and when I try to login under my partner’s username, the site no longer exists in her “my sites” listing.

    What can I do to fix this? I have done a LOT of work on this site over the past 18 months.

    I DO have the XML file from 4/17.

    I need to be able to access the admin pane again, and it seems like there is currently no account associated with http://www.paperstaxproject.org.

    Any help would be MUCH appreciated.

    Thank you.

    Jason

    http://www.paperstaxproject.org
    http://www.paperstaxproject.com

Viewing 14 replies - 1 through 14 (of 14 total)
  • If you mean you are trying to login to your WordPress.COM site, try here:

    https://paperstaxproject.wordpress.com/wp-login.php

    Thread Starter JCres621

    (@jcres621)

    It says my account has been deleted

    In that case, it’s gone, unfortunately – deleting an account on WordPress.COM involves multiple warnings that it will be permanently gone – is that what you did?

    But just to be sure, is that the site you are asking about? If you have the XML file that you exported, you should be able to import that to your new site.

    Thread Starter JCres621

    (@jcres621)

    I didn’t manually delete any WordPress account. At all.

    When I installed WordPress on my partner’s server, it made her the admin of the account. We could both access the admin panel through the login on the .com site. Now, however, I have logged into her WordPress account and the Paperstax site is completely gone.

    Are you using JetPack for this centralized site management login?

    Also, looks like you have just changed the nameservers for that domain name today – so it might be a DNS propagation issue.

    Thread Starter JCres621

    (@jcres621)

    I was using jetpack on the .com site.

    Yes, somehow the name servers were changed on godaddy, so I went back in and redirected them to fatcow. I’m hoping that lets me access the admin panel again on the .com site.

    I did indeed download the .xml file on Friday, so I have the latest backup.

    For some reason, all of the links on my .org homepage are directing to .com pages and giving 403’s. And my theme is all messed up as well.

    Head’s going in circles here.

    Thank you, Yogi!

    all of the links on my .org homepage are directing to .com pages and giving 403’s. And my theme is all messed up as well.

    It looks like the domains may not be configured correctly on the server – have you asked FatCow to double check on this?

    Thread Starter JCres621

    (@jcres621)

    I did. Was told that it all looks good on their end, and that I should clear cookies and cache. I’ve tried on two different desktops, 5 different browsers, and my phone. Still getting the 403’s.

    Try resetting the permalinks – go to Settings > Permalinks and Press Save.

    Also, what do you have under Settings > General for the Site URL’s?

    Thread Starter JCres621

    (@jcres621)

    Where would I acess this setting? If this is in the admin panel, I can’t get in there.

    Okay, I thought you were logged into http://www.paperstaxproject.org/ ?

    No?

    Just looked at that one again – see this page:

    http://www.paperstaxproject.org/wp-login.php – if you hover over the “Back to….” link, it goes to http://www.paperstaxproject.com – so that suggests that something is not set up correctly someplace.

    Thread Starter JCres621

    (@jcres621)

    All I got from the WordPress admin panel was the .xml file. Is there anything else I SHOULD have gotten, or is that everything that was on that site?

    Yes, that’s all there is from a WordPress.COM site. But I’m guessing that the settings in the Settings > General URL’s are probably not both set to http://www.paperstaxproject.org/

    Are you able to login to that site? If not, you can change them using a different method – see:

    https://codex.wordpress.org/Changing_The_Site_URL#Edit_functions.php

    or

    https://codex.wordpress.org/Changing_The_Site_URL#Changing_the_URL_directly_in_the_database

    Thread Starter JCres621

    (@jcres621)

    Thanks for your help, Yogi. It seems like all the problems were on FatCow’s end and have been resolved!

    Yay!

Viewing 14 replies - 1 through 14 (of 14 total)

The topic ‘Please help! Domain change and admin issues!’ is closed to new replies.