• Resolved sandervh22

    (@sandervh22)


    Hi there!

    Currently running 4.8.3 because there is a page template bug in 4.9 that I find annoying. The rest is up-to-date 🙂 When I install the extension there are no problems, export look great! However, next day, the wp-admin is unreachable because of some PHP fatal errors. I disabled the extension and activated it again, but the same problem happened next day! The fatal errors:

    PHP Warning:  include(classes/class-wc-order-export-admin.php): failed to open stream: No such file or directory in /home/somefolders/public_html/wp-content/plugins/woo-order-export-lite/woo-order-export-lite.php on line 69
    [22-Nov-2017 10:26:14 UTC] 
    PHP Warning:  include(classes/class-wc-order-export-admin.php): failed to open stream: No such file or directory in /home/somefolders/public_html/wp-content/plugins/woo-order-export-lite/woo-order-export-lite.php on line 69
    [22-Nov-2017 10:26:14 UTC] 
    PHP Warning:  include(): Failed opening 'classes/class-wc-order-export-admin.php' for inclusion (include_path='.:/usr/local/php56/lib/php') in /home/somefolders/public_html/wp-content/plugins/woo-order-export-lite/woo-order-export-lite.php on line 69
    [22-Nov-2017 10:26:14 UTC] 
    PHP Fatal error:  Class 'WC_Order_Export_Admin' not found in /home/somefolders/public_html/wp-content/plugins/woo-order-export-lite/woo-order-export-lite.php on line 77

    Any idea what’s causing this?

Viewing 6 replies - 1 through 6 (of 6 total)
  • Plugin Author algol.plus

    (@algolplus)

    hi

    Does file /public_html/wp-content/plugins/woo-order-export-lite/classes/class-wc-order-export-admin.php exist?

    thanks, Alex

    • This reply was modified 8 years, 4 months ago by algol.plus.
    Thread Starter sandervh22

    (@sandervh22)

    Hi Alex,

    No, it does not exists, as the error would indicate. That means somehow it gets deleted on my server after a few hours?! Any idea how that’s possible? I don’t really have any file-clean-up tools running or anything that could flag it as a false positive for a virus or something.

    Plugin Author algol.plus

    (@algolplus)

    hi

    Were only class-wc-order-export-admin.php removed?
    Is folder “admin” still here ?
    Were file “PHPExcel.php” removed too ?

    thanks, Alex

    Thread Starter sandervh22

    (@sandervh22)

    Hi Alex,

    The admin folder is still there (with two files in it) and so is the PHPExcel.php.

    – Sander

    Plugin Author algol.plus

    (@algolplus)

    hi Sander

    So only class-wc-order-export-admin.php was removed.

    Could you contact me via helpdesk ? I’ll provide modified version for tests.

    thanks, Alex

    Plugin Author algol.plus

    (@algolplus)

    The anti-malware of the server (maldet) was giving a false positive for file /classes/class-wc-order-export-admin.php.

    Thank you for collaboration @sandervh22 !

Viewing 6 replies - 1 through 6 (of 6 total)

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