performance score test not working

HI @kurtayfun,

Hummingbird uses Google API, so could you please check whether running a Google Page Speed works fine or not on your side too?

It’s tough to say what might be causing the issue without knowing the website URL, if its an issue specific to the Hummingbird Performance score then if possible please do share the domain URL so that we could check further if needed.

Looking forward to your response. Have a nice day ahead.

Kind Regards,
Nithin

Hello @kurtayfun ,

I tested this on my site and I wasn’t able to replicate this issue.

Can you try re-installing plugin and check if you have any cache (on website and/or on the server) and if yes, clear it an then run the scan again?

kind regards,
Kasia

Hi @kurtayfun,

We aren’t able to replicate any such issues when tested on our side. Could we know whether you tried clearing cache? Which includes server-side cache too?

If its already performed and it appears stuck then please do run a conflict test and see whether it helps with ruling out where the issue is.

Please check the following flowchart on how to run a conflict test:
https://premium.wpmudev.org/wp-content/uploads/2015/09/Support-Process-Support-Process.gif

@masculinia @jaredjneale I do understand the issue sounds similar, however, it would be better if these could be investigated separately via individual threads.

If running a conflict test as above doesn’t help much, could you please open a new thread so that we could check further if needed:
https://wordpress.org/support/plugin/hummingbird-performance/#new-topic-0

Regards,
Nithin