Paypal orders Pending payment

  • Resolved asafdvash

    (@asafdvash)


    4 years, 1 month ago

    Hello.

    Website: https://tasteoflove.com.au/

    Recently, I noticed I stopped getting email notifications for orders made by paying PayPal.
    I do get the email from PayPal, but not from Woocommerce.
    Although I do get the emails when the order is made via Bank transfer.

    I see that some of the orders are staying on “pending payment”, although they have been paid, but not all of them.
    Plus, i have a plugin installed that autocompletes every paid order.

    It happened all of a sudden..

    Do you guys know the reason for such a thing? and how to solve it?

    * I checked Enable IPN email notifications

    The page I need help with: [log in to see the link]

Viewing 2 replies - 1 through 2 (of 2 total)
  • Juan G. (woo-hc)

    (@judagutor)

    4 years, 1 month ago

    Hi @asafdvash!

    To know more about your setup and to further check into this, kindly provide us your System Status; you can find it via WooCommerce > Status. Select ‘Get system report’ and then ‘Copy for support’. Once you do this, paste in here your response.

    Thanks!

    Juan G. (woo-hc)

    (@judagutor)

    4 years, 1 month ago

    Hi there,

    We haven’t heard back from you in a while, so I’m going to mark this as resolved – we’ll be here if and/or when you are ready to continue.

Viewing 2 replies - 1 through 2 (of 2 total)

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