Options gone

  • hamafa

    (@hamafa)


    1 month, 2 weeks ago

    Hi there,

    I’ve got pretty much the same problem as jeebus in the other post (just learned I can’t post there a ‘me too’…)

    Header image gone and can’t be set anywhere, styling options seem to be missing in the menu. 1.4.19. installed, created a new child theme from that, same problem. Same behaviour of ‘Ascend Options’.

    Any help much appreciated!

    The page I need help with: [log in to see the link]

Viewing 4 replies - 1 through 4 (of 4 total)
  • Thread Starter hamafa

    (@hamafa)

    1 month, 2 weeks ago

    Is it most likely it has something to do with Kadence Blocks / Ascend Toolkit? I mean, it happened to a child theme, but I’m not too deep in the matter.

    jadz928

    (@jadz928)

    1 month, 2 weeks ago

    Same problem, theme options missing. As such, many settings are missing (like font typography, which just blows up the website with some unknown ‘default’ fonts). Reverted back to the previous version, where there appears to be alot of deprecated theme options (including typography-font family). Something to do with the most recent Kadence toolkit update? Things are not talking and playing well with my WP site.

    PS. within the new update, the ascend option – import/export JS buttons don’t work.

    Kadence, thank you in advance for your help with all this. I really like your Ascend theme and would like to get more miles out of it.

    Jim

    Eze

    (@chieze)

    1 month, 1 week ago

    Hi @hamafa @jadz928,

    Thank you for reaching out and for the additional information.

    I was able to replicate this issue where the Theme Option is missing the latest versions, 1.4.18 and 1.4.19, and it has been escalated to the team.

    In the meantime, as a workaround, you can temporarily downgrade the Ascend theme to version 1.4.17. You can download that version from here.

    I will update you once I have feedback from the team.

    I hope this helps! Please let me know if you need any more help on this.

    Cheers,
    Eze

    Thread Starter hamafa

    (@hamafa)

    1 month, 1 week ago

    Hi Eze,

    the downgrade did work, thank you very, very much! 🙂

Viewing 4 replies - 1 through 4 (of 4 total)

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