Hi there,
Where have you changed it specifically? In the form settings directly? Can you link to your form so I can see the problem live?
Thanks!
wow you quick.
ok this is the form that is send to the offline donators
___________
Offline Donation Instructions
Dear m,
Thank you for your offline donation request! Your generosity is greatly appreciated. In order to make an offline donation we ask that you please follow these instructions:
Make a check payable to “UNITED DOGS ARUBA foundation”
On the memo line of the check, please indicate that the donation is for “UNITED DOGS ARUBA foundation”
Please mail your check to:
UNITED DOGS ARUBA foundation
123 G Street
San Diego, CA 92101
Once your donation has been received we will mark it as complete and you will receive an email receipt for your records. Please contact us with any questions you may have!
Sincerely,
UNITED DOGS ARUBA foundation
UNITED DOGS ARUBA
————
this is the form that i created and is not sending:
Dear {name},
Thank you for your offline donation request! Your generosity is greatly appreciated. In order to make an offline donation we ask that you please follow these instructions:
Make a bank transfer to “Stichting United Dogs Aruba”
Iban nr:
Bic/Swift nr:
On the memo line of the transfer, please indicate that the donation is for “United Dogs Aruba Foundation”.
All contributions will be gratefully acknowledged and are tax deductible.
Once your donation has been received we will mark it as complete and you will receive an email receipt for your records. Please contact us with any questions you may have!
Sincerely,
United Dogs Aruba Foundation
______________________
so how do i change the first to the last?
in settings the last is typed no idea where the first comes from.
Go into your Give form edit screen, and in the “Form Display Options” section there’s the settings for the Offline Donations confirmation message and email settings. That should set you straight.
Thanks!
matt i can only change that message in the
Give donations / settings / payment gateways
that is the correct message however that is not mailed.
Did you check on the Offline Donations settings in the specific form? I’m confused why you say you can ONLY change it in the payment gateway settings.
