• Resolved Steve

    (@thewebsmiths)


    Hi Till,

    On installing the plugin it shows not connected, can you advise what I might try please?

    Status: Not connected
    Client: PhpRedis (v5.3.7)
    Drop-in: Valid
    Disabled: No
    Ping: 
    Connection Exception: Connection refused (RedisException)
    Errors: [
        "Connection refused"
    ]
    PhpRedis: 5.3.7
    Relay: Not loaded
    Predis: Not loaded
    Credis: Not loaded
    PHP Version: 8.0.25
    Plugin Version: 2.2.1
    Redis Version: Unknown
    Multisite: No
    Metrics: Disabled
    Metrics recorded: 0
    Filesystem: Working
    Global Prefix: "dX3DQ9Vbb_"
    Blog Prefix: "dX3DQ9Vbb_"
    WP_REDIS_HOST: "127.0.0.1"
    WP_REDIS_PORT: 6379
    WP_REDIS_DATABASE: 0
    WP_REDIS_TIMEOUT: 1
    WP_REDIS_READ_TIMEOUT: 1
    Global Groups: [
        "blog-details",
        "blog-id-cache",
        "blog-lookup",
        "global-posts",
        "networks",
        "rss",
        "sites",
        "site-details",
        "site-lookup",
        "site-options",
        "site-transient",
        "users",
        "useremail",
        "userlogins",
        "usermeta",
        "user_meta",
        "userslugs",
        "redis-cache"
    ]
    Ignored Groups: [
        "counts",
        "plugins",
        "themes",
        "blog-details",
        "blog-id-cache",
        "blog-lookup",
        "global-posts",
        "networks",
        "rss",
        "sites",
        "site-details",
        "site-lookup",
        "site-options",
        "site-transient",
        "users",
        "useremail",
        "userlogins",
        "usermeta",
        "user_meta",
        "userslugs",
        "redis-cache",
        "blog_meta",
        "code_snippets",
        "wordfence",
        "wordfence-ls"
    ]
    Unflushable Groups: []
    Groups Types: {
        "blog-details": "ignored",
        "blog-id-cache": "ignored",
        "blog-lookup": "ignored",
        "global-posts": "ignored",
        "networks": "ignored",
        "rss": "ignored",
        "sites": "ignored",
        "site-details": "ignored",
        "site-lookup": "ignored",
        "site-options": "ignored",
        "site-transient": "ignored",
        "users": "ignored",
        "useremail": "ignored",
        "userlogins": "ignored",
        "usermeta": "ignored",
        "user_meta": "ignored",
        "userslugs": "ignored",
        "redis-cache": "ignored",
        "counts": "ignored",
        "plugins": "ignored",
        "themes": "ignored",
        "blog_meta": "ignored",
        "code_snippets": "ignored",
        "wordfence": "ignored",
        "wordfence-ls": "ignored"
    }
    Drop-ins: [
        "advanced-cache.php v by ",
        "maintenance.php v by ",
        "Redis Object Cache Drop-In v2.2.1 by Till Krüss"
    ]

    The page I need help with: [log in to see the link]

Viewing 1 replies (of 1 total)
  • Plugin Author Till Krüss

    (@tillkruess)

    Hi Steve,

    Looks like Redis Server is not running. Ask your hosting provider for the Redis hostname and port 👍

Viewing 1 replies (of 1 total)

The topic ‘Not connected’ is closed to new replies.