Viewing 6 replies - 1 through 6 (of 6 total)
  • Plugin Author David Anderson / Team Updraft

    (@davidanderson)

    Hi bmsff,

    Please can you upgrade to the development version – http://updraftplus.com/faqs/devversion – and then repeat and see if you have the same problem. If you do, then please send the full log file (the ‘download most recently modified log’ link towards the top of the UpdraftPlus page) – it’ll be big, so please use pastebin.com.

    Best wishes,
    David

    Plugin Author David Anderson / Team Updraft

    (@davidanderson)

    Hi,

    Thanks for emailing the log – it looks like the database is being backed up fine to me:

    0199.270 (0) S3 upload (US): backup_2013-06-29-1618_Media_Jobs_00ba4c973858-db.gz (chunks: 1) -> s3://mjobs-wpbackup/backup_2013-06-29-1618_Media_Jobs_00ba4c973858-db.gz
    0201.600 (0) S3 regular upload: success
    0201.602 (0) Recording as successfully uploaded: backup_2013-06-29-1618_Media_Jobs_00ba4c973858-db.gz (14b8c5091d99db363a07982354f268d0)

    David

    Thread Starter bmsff

    (@bmsff)

    I just set up updraft on a different site, verified my connection to Amazon but when it backs up the site it saves it to my server and not to amazon. what do I need to do to get it to always save to amazon?

    I start the backup with no backups stored.

    It then makes 3 backup sets with one command. Then when it ends I get the following message:

    File exists but was apparently not modified within the last 30 seconds, so we assume that any previous run has now terminated (time_mod=1373648471, time_now=1373648697, diff=226) (Jul 12 17:04:57)

    Please advise. Thanks!

    Plugin Author David Anderson / Team Updraft

    (@davidanderson)

    Hi bmsff,

    Please send a complete log file – use the link towards the top of the settings page. Use pastebin.com to post it. Make sure that you’ve waited at least an hour since the backup began, unless you’re sure it’s really ended (the message you post above is an ordinary message mid-run).

    David

    Thread Starter bmsff

    (@bmsff)

    nothing happened after that message posted. its been a while since I got that message and, as you can see by the log file, there are no additions after that message.

    here you go: http://pastebin.com/h8ih05N7

    Plugin Author David Anderson / Team Updraft

    (@davidanderson)

    Hi bmsff,

    Yes, that’s the end of the log file.

    If you search the log file for the first instance of “error”, you’l;l find this:

    PclZip Error: PCLZIP_ERR_READ_OPEN_FAIL (-2) : Unable to open file ‘/home/royocto/iracontributionlimits2010.com/wp-content/uploads/sucuri/blocks/blocks.php_sucuribackup.1358463227’ in binary read mode

    Check the file permissions on that file.

    However, the PclZip zip method is only used as the third, least preferable option – it’s very rare to see it. It means that your web hosting company neither has /usr/bin/zip available (that’s not very unusual), and (this is unusual) does not have the ‘Zip’ extension enabled in PHP. You’ll very likely get a better result if you can ask your web hosting company to enable that – since that method is capable of skipping problematic files (whereas PclZip is all-or-nothing – that’s not a UD limitation, it’s in PclZip itself).

    David

Viewing 6 replies - 1 through 6 (of 6 total)

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