Anonymous User 16803253
(@anonymized-16803253)
Hi smsjaipur,
Delete that theme from File Manager, the fole whole of theme. Than delete chache from browser and try again.
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This reply was modified 6 years, 4 months ago by
Anonymous User 16803253.
@skawzy Thanks for the reply. I have already deleted the file folder of that theme.
Now also cleared all cache files from browser and cpanel also.
But nothing is working.
Now my homepage is also giving error.
@skawzy Should I set debug mode false now?
Hi @smsjaipur
Try manually resetting your plugins (no Dashboard access required). If that resolves the issue, reactivate each one individually until you find the cause.
If that does not resolve the issue, access your server via SFTP or FTP, or a file manager in your hosting account’s control panel, navigate to /wp-content/themes/ and rename the directory of your currently active theme. This will force the default theme to activate and hopefully rule-out a theme-specific issue (theme functions can interfere like plugins).
Anonymous User 16803253
(@anonymized-16803253)
@jasper, Why should he use FTP if he can access to File Manager. Read all messages before you try to help someone.
@smsjaipur Maybe some plugin couse the problem. Anyway, download ASTRA theme for example, upload and activate with PHPmyadmin. Also, deactivate all plugins you have. In file manager in wp_content/plugins rename all plugins like this for example “Elementor.old” that will disable Elementor, do this for all plugins.
@skawzy Thanks, I think it should work. Lets give it a try.
@jraborar OK, I have access to cpanel, so I can use all the files, folders. I am trying to do the things now. Thanks
@skawzy Thanks, issue resolved.
Anonymous User 16803253
(@anonymized-16803253)
@smsjaipur I’m glad to hear that. 🙂