No response from support

  • Resolved tumutumu

    (@tumutumu)


    2 years, 2 months ago

    I am a plugin purchaser. I’ve been contacting support, but they won’t get me back in one direction. Is support working?

Viewing 1 replies (of 1 total)
  • Plugin Support Mahfuzul Alam

    (@mahfuz87)

    2 years, 2 months ago

    Hi @tumutumu

    We sincerely apologize for the inconvenience you’ve experienced with our support team. We understand how frustrating this must be, and we’re committed to resolving the issue promptly.

    Can you please mention the support ticket number? If not then maybe the support email could not reach us due to some technical issues. Could you please email us at the following address support@sovware.com by mentioning “tumutumu” in the subject? We will try to respond as soon as possible.

    Thank you for your understanding.

    Best regards

Viewing 1 replies (of 1 total)

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