No payment methods available

  • Resolved yannick4u

    (@yannick4u)


    8 years, 2 months ago

    Hi Guys,

    I am trying to get Mollie to work for over 4 days. No response from support at all.

    I keep getting an error that there are no payment methods available.
    Mollie is connected, API is connected, searched the whole internet for a solution. still nothing.

    I also am wondering if the SEPA-Incasso-option that is pending to get verified has something to do with it.

    Please help me, I am getting very desperate.
    I bought woo-commerce subscriptions, and now my payment gateway is useless + I have 30 costumers waiting that cant pay for my services. I launched my company friday for nothing.

    The page I need help with: [log in to see the link]

Viewing 1 replies (of 1 total)
  • Plugin Contributor davdebcom

    (@davdebcom)

    8 years, 2 months ago

    Hi Yannick

    The helpdesk on info@mollie.nl is closed during the weekends.

    Yes, if you want to sell subscriptions you need credit card and/or SEPA incasso activated, not just iDEAL. There is also a notice in the WordPress admin that tells you about this (in the WooCommerce checkout).

    I would suggest not launching anything until you have verified your payment methods are all enabled.

    On Monday morning, give Mollie a call and ask them to enable the pending payment method(s) for you. There are some requirements you need to meet to be able to accept SEPA incasso, but if they are met, I’m sure they will enable it shortly.

    If there is anything else, please let me know,

    Kind regards
    David

Viewing 1 replies (of 1 total)

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