No email send

  • GDeFRA

    (@gdefra)


    10 years, 3 months ago

    hello
    Thank you for this plugin! great achievement, easy and well translated.
    So far no problems except for 2 days

    The contact form works
    Registration in the database (DB contact form) is OK
    but no more email sent (no notification to the destinataire with a copy of the message and no the confirmation email to the sender.

    Message test send on 2 addresses and not received

    The form worked well until the last two days / No changes made

    Thanks in advance for your help
    Best regards

    https://wordpress.org/plugins/si-contact-form/

Viewing 11 replies - 1 through 11 (of 11 total)
  • mbrsolution

    (@mbrsolution)

    10 years, 3 months ago

    Hi please check the following documentation.

    Thank you

    Thread Starter GDeFRA

    (@gdefra)

    10 years, 3 months ago

    Hello

    Thank(s for your reactivity

    yes I have read the documentation and I did all the tests.

    I do not get the test email

    The settings were correct, until January 3 messages arrived well.

    By cons after I’m updating the plugin …. does it have changed anything?

    Best regards

    mbrsolution

    (@mbrsolution)

    10 years, 3 months ago

    Hi, can you provide more information in regards to your comment.

    By cons after I’m updating the plugin …. does it have changed anything?

    Thank you

    Thread Starter GDeFRA

    (@gdefra)

    10 years, 3 months ago

    Hello

    Yes… sorry for my english !

    I have update Fast Secure contact form plugin he 4 january

    Is it possible that the update affect the oldest parameters ?

    Because i’ll have no problem before, send message are good
    And now, send message are not ok

    mbrsolution

    (@mbrsolution)

    10 years, 3 months ago

    Hi, did you also update other plugins, theme or WordPress?

    Thread Starter GDeFRA

    (@gdefra)

    10 years, 3 months ago

    I haved install “newsletter” end after i’ll desactive this plugin

    And in fast Secure Contact form I haved clic n constant Contact to see

    Thread Starter GDeFRA

    (@gdefra)

    10 years, 3 months ago

    a other information : we have 3 different forms make with fast secure contact form

    the result is the same for the 3 forms

    mbrsolution

    (@mbrsolution)

    10 years, 3 months ago

    Have you also contacted your Host and explained this issue. They might have made some changes to your mail server.

    Thread Starter GDeFRA

    (@gdefra)

    10 years, 3 months ago

    No other update (theme or wordpress)

    ok I look the new links https://wordpress.org/support/topic/no-email-send?replies=6#post-7855551

    For the host, i can send them a message to explained this issue, but i have test send / reception mail (direct from thunderbird) and I received correctly the message

    mbrsolution

    (@mbrsolution)

    10 years, 3 months ago

    All I can say is that the latest version of the plugin has not caused any issues because I have 6 websites with the latest version of the plugin and they all work well. And they are in different servers.

    Also the fact that it was working a few days ago and then all of a sudden it stopped working leads me to believe that something has changed in your server.

    Kind regards

    Thread Starter GDeFRA

    (@gdefra)

    10 years, 3 months ago

    Thank’s a lot,

    Yes I know that your Plugin is always “Top” and I like to work with it.

    I have send a message to the host… I come back with the result

    Best regards

Viewing 11 replies - 1 through 11 (of 11 total)

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