New Update has Crashed !!!

  • Resolved Paul33

    (@paul33)


    8 years, 4 months ago

    I tried to update to the latest FooGallery this morning via my PlugIns page and it crashed the site completely. I have managed to get back in only to find that FooGallery has vanished completely from the plugins page and my website gallery has vanished.

    I have tried to reinstall FooGallery but that errors out as various directories are already in place.

    Its a real mess and I need my gallery back soon as this is my business site !

    Urgent help appreciated !

    • This topic was modified 8 years, 4 months ago by Paul33.
Viewing 5 replies - 1 through 5 (of 5 total)
  • digbymaass

    (@digbymaass)

    8 years, 4 months ago

    If I were you I’d re-install 1.3.6
    This – from another thread – sounds useful https://wordpress.org/plugins/wp-rollback/

    • This reply was modified 8 years, 4 months ago by digbymaass.
    Thread Starter Paul33

    (@paul33)

    8 years, 4 months ago

    I would rollback if I could but the FooGallery plugin is no longer listed on my plugins page. The whole thing is a mess !!!

    totalidea

    (@totalidea)

    8 years, 4 months ago

    Paul,

    you can download v1.3.8 manually from here:

    https://wordpress.org/plugins/foogallery/advanced/

    Unzip it and upload the extracted folder (foogallery) to your plugins directory. Maybe that helps getting your site back up again… Not sure, though… Worth a try.

    Plugin Author bradvin

    (@bradvin)

    8 years, 4 months ago

    @paul33, I am sorry you have had issues updating, but this does not seem to be the norm.

    I am happy to work with you to get your site up and running again, as we have done with other users that had issues.

    It sounds like your update has become corrupt for some reason and needs to be deleted completely from the wp-content/plugins folder. I would suggest you do this via an FTP client or your web hosting file manager / cpanel. Delete the foogallery folder completely. The issues you describe above sound like visitors to your site are locking the folder so that WordPress could not remove it completely.

    Once it has been deleted, then add foogallery again from the Plugins -> Add New menu. Then please check that you galleries are loading as expected. If not then please start a new thread, and resolve this thread.

    Thread Starter Paul33

    (@paul33)

    8 years, 4 months ago

    That worked so thank you for your time !

    • This reply was modified 8 years, 4 months ago by Paul33.
Viewing 5 replies - 1 through 5 (of 5 total)

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