Hi Travis,
token -> licence?
It seems that you have a problem with PHP memory limit, please increase the memory limit to 128MB or more if necessary. Open your wp-config.php which is located in the root WordPress directory. Then add the following lines:
define('WP_MAX_MEMORY_LIMIT', '128M');
ini_set('memory_limit','128M');
Thanks Benjamin – Sorry for taking so long to respond. As I mentioned, we’re a small non-profit with very limited resources. I’ve increased the memory limit by adding the lines in the config.php as you’ve indicated. We’re still having issues.
Currently we’re still locked out of the site. At least I have FTP access now (that was a GoDaddy issue). The error “You do not have sufficient permissions to access this page.” is continuing whenever we try to access the site as admin. This has happened a number of times in the past. Every time it’s been traced back to Time.ly ai1ec changing permissions. I’ve tried the previous fixes, to no avail.
Next, while trouble shooting the first issue, I deleted the ai1ec front end submissions file. When I go to Time.ly to get the replacement file, I get a message indicating “We are migrating to a new account system and it is going to take us several more days to get everything moved over. If you don’t see your previous purchases, please check back in a few days.” This message has now been showing on our account every time I’ve checked for over a month. As such, now not only can we not access the site, but now the calendar is broken because I can’t download the new files to try to update it with the most current version of front-end submissions.
Can you advise on… a) Fixing the permissions issue.. again and b) getting access to the Front-End submissions again.
Once we address those two items, we’ll work on the invalid “token” error.
Thanks.
Travis
Hi Travis,
Please try this, should help with error “You do not have sufficient permissions to access this page.”:
Change user roles in your database, in phpmyadmin or where you can edit database -> wp_options -> wp_user_roles.
Replace current code with:
a:6:{s:13:"administrator";a:2:{s:4:"name";s:13:"Administrator";s:12:"capabilities";a:79:{s:13:"switch_themes";b:1;s:11:"edit_themes";b:1;s:16:"activate_plugins";b:1;s:12:"edit_plugins";b:1;s:10:"edit_users";b:1;s:10:"edit_files";b:1;s:14:"manage_options";b:1;s:17:"moderate_comments";b:1;s:17:"manage_categories";b:1;s:12:"manage_links";b:1;s:12:"upload_files";b:1;s:6:"import";b:1;s:15:"unfiltered_html";b:1;s:10:"edit_posts";b:1;s:17:"edit_others_posts";b:1;s:20:"edit_published_posts";b:1;s:13:"publish_posts";b:1;s:10:"edit_pages";b:1;s:4:"read";b:1;s:8:"level_10";b:1;s:7:"level_9";b:1;s:7:"level_8";b:1;s:7:"level_7";b:1;s:7:"level_6";b:1;s:7:"level_5";b:1;s:7:"level_4";b:1;s:7:"level_3";b:1;s:7:"level_2";b:1;s:7:"level_1";b:1;s:7:"level_0";b:1;s:17:"edit_others_pages";b:1;s:20:"edit_published_pages";b:1;s:13:"publish_pages";b:1;s:12:"delete_pages";b:1;s:19:"delete_others_pages";b:1;s:22:"delete_published_pages";b:1;s:12:"delete_posts";b:1;s:19:"delete_others_posts";b:1;s:22:"delete_published_posts";b:1;s:20:"delete_private_posts";b:1;s:18:"edit_private_posts";b:1;s:18:"read_private_posts";b:1;s:20:"delete_private_pages";b:1;s:18:"edit_private_pages";b:1;s:18:"read_private_pages";b:1;s:12:"delete_users";b:1;s:12:"create_users";b:1;s:17:"unfiltered_upload";b:1;s:14:"edit_dashboard";b:1;s:14:"update_plugins";b:1;s:14:"delete_plugins";b:1;s:15:"install_plugins";b:1;s:13:"update_themes";b:1;s:14:"install_themes";b:1;s:11:"update_core";b:1;s:10:"list_users";b:1;s:12:"remove_users";b:1;s:9:"add_users";b:1;s:13:"promote_users";b:1;s:18:"edit_theme_options";b:1;s:13:"delete_themes";b:1;s:6:"export";b:1;s:16:"read_ai1ec_event";b:1;s:16:"edit_ai1ec_event";b:1;s:17:"edit_ai1ec_events";b:1;s:24:"edit_others_ai1ec_events";b:1;s:25:"edit_private_ai1ec_events";b:1;s:27:"edit_published_ai1ec_events";b:1;s:18:"delete_ai1ec_event";b:1;s:19:"delete_ai1ec_events";b:1;s:26:"delete_others_ai1ec_events";b:1;s:29:"delete_published_ai1ec_events";b:1;s:27:"delete_private_ai1ec_events";b:1;s:20:"publish_ai1ec_events";b:1;s:25:"read_private_ai1ec_events";b:1;s:24:"manage_events_categories";b:1;s:18:"manage_ai1ec_feeds";b:1;s:19:"switch_ai1ec_themes";b:1;s:20:"manage_ai1ec_options";b:1;}}s:6:"editor";a:2:{s:4:"name";s:6:"Editor";s:12:"capabilities";a:49:{s:17:"moderate_comments";b:1;s:17:"manage_categories";b:1;s:12:"manage_links";b:1;s:12:"upload_files";b:1;s:15:"unfiltered_html";b:1;s:10:"edit_posts";b:1;s:17:"edit_others_posts";b:1;s:20:"edit_published_posts";b:1;s:13:"publish_posts";b:1;s:10:"edit_pages";b:1;s:4:"read";b:1;s:7:"level_7";b:1;s:7:"level_6";b:1;s:7:"level_5";b:1;s:7:"level_4";b:1;s:7:"level_3";b:1;s:7:"level_2";b:1;s:7:"level_1";b:1;s:7:"level_0";b:1;s:17:"edit_others_pages";b:1;s:20:"edit_published_pages";b:1;s:13:"publish_pages";b:1;s:12:"delete_pages";b:1;s:19:"delete_others_pages";b:1;s:22:"delete_published_pages";b:1;s:12:"delete_posts";b:1;s:19:"delete_others_posts";b:1;s:22:"delete_published_posts";b:1;s:20:"delete_private_posts";b:1;s:18:"edit_private_posts";b:1;s:18:"read_private_posts";b:1;s:20:"delete_private_pages";b:1;s:18:"edit_private_pages";b:1;s:18:"read_private_pages";b:1;s:16:"read_ai1ec_event";b:1;s:16:"edit_ai1ec_event";b:1;s:17:"edit_ai1ec_events";b:1;s:24:"edit_others_ai1ec_events";b:1;s:25:"edit_private_ai1ec_events";b:1;s:27:"edit_published_ai1ec_events";b:1;s:18:"delete_ai1ec_event";b:1;s:19:"delete_ai1ec_events";b:1;s:26:"delete_others_ai1ec_events";b:1;s:29:"delete_published_ai1ec_events";b:1;s:27:"delete_private_ai1ec_events";b:1;s:20:"publish_ai1ec_events";b:1;s:25:"read_private_ai1ec_events";b:1;s:24:"manage_events_categories";b:1;s:18:"manage_ai1ec_feeds";b:1;}}s:6:"author";a:2:{s:4:"name";s:6:"Author";s:12:"capabilities";a:25:{s:12:"upload_files";b:1;s:10:"edit_posts";b:1;s:20:"edit_published_posts";b:1;s:13:"publish_posts";b:1;s:4:"read";b:1;s:7:"level_2";b:1;s:7:"level_1";b:1;s:7:"level_0";b:1;s:12:"delete_posts";b:1;s:22:"delete_published_posts";b:1;s:16:"read_ai1ec_event";b:1;s:16:"edit_ai1ec_event";b:1;s:17:"edit_ai1ec_events";b:1;s:24:"edit_others_ai1ec_events";b:1;s:25:"edit_private_ai1ec_events";b:1;s:27:"edit_published_ai1ec_events";b:1;s:18:"delete_ai1ec_event";b:1;s:19:"delete_ai1ec_events";b:1;s:26:"delete_others_ai1ec_events";b:1;s:29:"delete_published_ai1ec_events";b:1;s:27:"delete_private_ai1ec_events";b:1;s:20:"publish_ai1ec_events";b:1;s:25:"read_private_ai1ec_events";b:1;s:24:"manage_events_categories";b:1;s:18:"manage_ai1ec_feeds";b:1;}}s:11:"contributor";a:2:{s:4:"name";s:11:"Contributor";s:12:"capabilities";a:5:{s:10:"edit_posts";b:1;s:4:"read";b:1;s:7:"level_1";b:1;s:7:"level_0";b:1;s:12:"delete_posts";b:1;}}s:10:"subscriber";a:2:{s:4:"name";s:10:"Subscriber";s:12:"capabilities";a:2:{s:4:"read";b:1;s:7:"level_0";b:1;}}s:21:"ai1ec_event_assistant";a:2:{s:4:"name";s:17:"Event Contributor";s:12:"capabilities";a:5:{s:4:"read";b:1;s:7:"level_0";b:1;s:20:"publish_ai1ec_events";b:1;s:17:"edit_ai1ec_events";b:1;s:18:"delete_ai1ec_event";b:1;}}}
Hi Benjamin – Did the copy/paste into wp_options -> wp_user_roles. Same error exists. Any other suggestions?
Thanks.
Travis
Hi Travis,
You have deleted the previous code?
Yes, previous code deleted. New code copied/pasted and verified saved.
Travis
As far as I know, no one has reported the same issue and it is difficult to know without checking. Maybe this article can help: https://www.codefetti.com/fix-wordpress-you-do-not-have-sufficient-permissions-to-access-this-page/
