Multiple duplicate emails

  • 2bears

    (@2bears)


    9 years, 4 months ago

    Hi Support

    When a client registers for an event (using Event Espresso 4) they are continuously bombarded with 100’s duplicate confirmation emails.
    After checking the logs of the webhost it is apparent that they are being generated by the Eway payment gateway plugin.
    Free events are unaffected, however if a payment is made then this behaviour starts. The Event Payment Details confirmation email is continuously triggered and sent approximately every 15 minutes.
    We are using the Eway payment gateway in conjunction with Mirijeh.
    The webhost does not use object caching on the server.

    Kind regards Stephen

    • This topic was modified 9 years, 4 months ago by 2bears.
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  • Moderator t-p

    (@t-p)

    9 years, 4 months ago

    For better results, the developers and users of this theme/plugin would be the best people to ask. You can reach them here:
    https://wordpress.org/support/plugin/event-espresso-decaf

    Thread Starter 2bears

    (@2bears)

    9 years, 4 months ago

    Hi and thank you for your suggestion.
    Been there and done that, and that is not the case. The emails are triggered by the Eway plugin (via Mijireh Gateway) when payment is successful. The duplicate emails are from a loop caused by that script. I have now raised this with the plugin developer.
    Kind regards Stephen

    • This reply was modified 9 years, 4 months ago by 2bears.
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