Mobile view

  • rushdie3

    (@rushdie3)


    5 years, 7 months ago

    I’ve got the free version of wishlist, I thought the following issue was because of this, but I was just on your website and I saw your own wishlist page has the same bug (if i can call it that)

    At 900px (the size between mobile view and PC view – basically a Tablet view – I used my Samsung Note 8 turned sideways) the wishlist page table seems to be confused as to the shape it should take.. it loads like it wants to be both the mobile view and PC view at the same time, so it goes to mobile view, but theres a spinning wheel every few seconds

    Would you be so kind as to look into this please?

    Thanking you in advance

Viewing 8 replies - 1 through 8 (of 8 total)
  • Plugin Author YITHEMES

    (@yithemes)

    5 years, 7 months ago

    Hi there

    this is very strange
    I tested both on my mobile device (landscape mode), on my tablet and on my PC on the resolution that you suggested, but I can always view the correct template:

    – on mobile (under 768px) I see the mobile version
    – on higher resolutions (over 768px) I see desktop template

    Media query is checked in js, and ajax is used to retrieve correct template for your resolution
    Maybe for any reason js wasn’t able to determine resolution of your window?

    What browser/version did you used for your test?

    Thread Starter rushdie3

    (@rushdie3)

    5 years, 7 months ago

    Hello

    I used a samsung Galaxy Note 8 with the native browser

    I made a video and replicated what I was experiencing even on your website demo of wishlist

    I sent it via email just now

    Plugin Author YITHEMES

    (@yithemes)

    5 years, 7 months ago

    Could you please repeat your test on a well established browser, such as Google Chrome, or others?

    I’ve seen your video, but I cannot reproduce the issue on my phone
    By the way, I wanted to point out that landscape mode on a mobile device should stil show the mobile template

    Thread Starter rushdie3

    (@rushdie3)

    5 years, 7 months ago

    Morning

    Thank you, I’ve reproduced the issue on chrome browser now and sent the recording via email

    I figured it should be mobile template, that’s why I thought it’s best to bring to your attention

    Plugin Author YITHEMES

    (@yithemes)

    5 years, 7 months ago

    Hi there

    thank you for your additional testing
    We’re trying to reproduce the issue, but unfortunately we don’t have your specific device, and we are note able to see the issue on other phones

    To give you an example, here’s a couple of screencasts recorded on different phones (browser is always Chrome, latest available version)

    Huawei P20 lite
    Samsung Galaxy s10

    I also tried to replicate the issue with Chrome dev tools, using viewport size for Galaxy Note 8, but unfortunately even in this case I didn’t had any luck
    Are you able to replicate the issue on other devices?

    kaarollzinha

    (@kaarollzinha)

    5 years, 7 months ago

    Hello I’m having the same issue, its not looking good on my phone.
    I have an iphone 11pro.
    On webbrower looks just fine but on mobile even the pictures are not showing

    Plugin Author YITHEMES

    (@yithemes)

    5 years, 7 months ago

    Hi @kaarollzinha

    Do you have the same issue with endless loop of loading when the phone is moved to portrait mode? In this case you’re in the right place, and I’ll test the wishlist on an iphone as soon as possible

    On the other hand, If you just have problems with the style of the mobile view of wishlist, I suggest you to open a dedicated thred, highlighting the problems, and providing an url to your site, so we can check

    kaarollzinha

    (@kaarollzinha)

    5 years, 7 months ago

    Its just the style of the mobile view of wishlist will be opening a dedicated tred thank u

Viewing 8 replies - 1 through 8 (of 8 total)

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