Mobile display floats

  • Resolved elasticadmin

    (@elasticadmin)


    4 years, 8 months ago

    Hi! Pop-up works great on desktop. On mobile though, the copy cuts off on the right side. Using non-technical speak, it’s like the container for the text is smaller than the container for the pop-up. It seems like the pop-up could just get taller to remove the float instead of forcing the user to manually scroll left / right.

    I’m sure I’m just missing a setting. Any advice will be greatly appreciated.

    Thanks!

    The page I need help with: [log in to see the link]

Viewing 4 replies - 1 through 4 (of 4 total)
  • Sygnoos Support

    (@sygnoossupport)

    4 years, 8 months ago

    Hi dear @elasticadmin ,

    Thank you for getting in touch.

    Could you send a screenshot from the Dimensions section of your popup, please? https://prnt.sc/1g3uj7e

    Thank you beforehand.

    Thread Starter elasticadmin

    (@elasticadmin)

    4 years, 8 months ago

    For some reason I can’t get it to upload here.

    Responsive move: Checked
    Size: Auto
    Custom mode: unchecked
    Max w: blank
    Max h: blank
    Min w: 120
    Minh: blank

    Sygnoos Support

    (@sygnoossupport)

    4 years, 8 months ago

    Thank you!

    Could you add some values to Max and Min Widths, something like this:

    Max w: 650-700 (or something in between)
    Min w: 300-400 (again something in between may work too)

    Please, test a few sizing options and let us know about the results.

    Thread Starter elasticadmin

    (@elasticadmin)

    4 years, 8 months ago

    Thanks! I test all sorts of combinations and I was able to make it much much better. I can’t get it perfect, but I think this is good enough. Thanks!

Viewing 4 replies - 1 through 4 (of 4 total)

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