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Fast Secure Contact Form
Missing CAPTCHA image (5 posts)

  1. BruceRawles
    Member
    Posted 2 years ago #

    Great plugin, thanks!!! I occasionally run across the 'missing CAPTCHA image' problem and just found it on this page:
    http://www.onewithquad.com/about-contact-one-with-quad/
    I just updated WP to 3.5.1 and Genesis to 1.9.1 (Magazine Theme). I tried disabling, unistalling, reinstalling and re-enabling the plugin, but the CAPTCHA image is still gone. I poked around the support section, but didn't find a fix that worked. Any suggestions?
    Thanks in advance! :-)

    http://wordpress.org/extend/plugins/si-contact-form/

  2. BruceRawles
    Member
    Posted 2 years ago #

    I just got feedback from StudioPress support; perhaps this is helpful... the captcha url has an error - failed to load :

    http://www.onewithquad.com/wp-content/plugins/si-contact-form/captcha/securimage_show.php?no_trans=1&ctf_form_num=1

    Is there a permissions setting on a file that I need to change?

  3. BruceRawles
    Member
    Posted 2 years ago #

    Correction to the URL posted earlier today; this is the form that isn't showing the CAPTCHA image:

    http://www.onewithquad.com/about-contact-one-with-quad/one-with-quad-our-intent/

  4. BruceRawles
    Member
    Posted 2 years ago #

    ... also, when I click the refresh button, I get this error: "Could not read CAPTCHA cookie. Try again."

  5. Mike Challis
    Member
    Plugin Author

    Posted 2 years ago #

    Your server configuration is blocking the captcha php file. You have to figure out how to remove that block.

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