Menu drop down always open since update

Viewing 4 replies - 1 through 4 (of 4 total)
  • tonerhouse

    (@topboj)

    3 years, 6 months ago

    Same

    Kush

    (@kushnamdev)

    3 years, 6 months ago

    Hey @gitedordognenow and @topboj,

    Thank you for choosing Neve and reaching out.

    We were able to identify this issue with the mega menu and have already reported it to our developers and they are working to fix this issue as soon as possible. So, Until we release a fix for this, you could try to fix it in one of the following ways.

    1- If you’re using the old skin of the theme, please update it to the new one, since the old skin is not supported anymore, and check if it helps. You can find our documentation about the new skin here.

    2- Another option would be to disable this toggle when editing the Primary Menu in the Customizer. Also, you could roll back the Neve theme to a previous version where this issue doesn’t occur.

    I hope all these tips should help you fix this issue for now. Thanks for reporting this problem and sorry for the trouble!

    Have a nice day!

    Thread Starter gitedordognenow

    (@gitedordognenow)

    3 years, 6 months ago

    Thanks,
    The ‘disable toggle’ part worked, although the layout of the normal menu is now changed. I will wait for the next theme update.

    HOWEVER – the menu is not working properly on drop down

    OnHover is working to expand the submenus, BUT if I click on the chevron icon > to expand the submenu, it never then closes, even if I click the chevron again.

    Kush

    (@kushnamdev)

    3 years, 6 months ago

    Hey @gitedordognenow,

    Thank you for your patience.

    We have released a new update of Neve and This issue has been resolved in the latest version (3.4.2).
    Please update the theme to the latest version and check if the issue still exists.

    Thanks

Viewing 4 replies - 1 through 4 (of 4 total)

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