Members have disapeared

  • ferrercancho

    (@ferrercancho)


    5 years, 3 months ago

    Hi, today I noticed that no team members are displayed on my teams’ page.
    When I check AWSM TEAM within wordpress admin area I see that all members have disapeared.
    I get the messsage ‘No Team Members found’. I can see that for ‘Published’ it says 54. So somehow your plugin knows that I have 54 members but when I click on it I get ‘No Team Members found’.
    Help please.
    Thanks

Viewing 3 replies - 1 through 3 (of 3 total)
  • nicami

    (@nicami)

    5 years, 2 months ago

    Hi,
    we experienced the same problem.
    Our IT found a solution:
    Have a look in your database and search for each team members post ID.
    After you find all data sets just use the link below:

    https://www.YOUR-DOMAIN.com/wp-admin/post.php?post=YOUR-POST-ID&action=edit

    1) insert your domain
    2) the team members post ID

    After you hit enter the lost team member will be visible again in your backend.
    Hopefully it will help you.

    Happy new year and good luck.

    Cheers
    Nicolas from nicami

    • This reply was modified 5 years, 2 months ago by nicami.
    • This reply was modified 5 years, 2 months ago by nicami.
    Thread Starter ferrercancho

    (@ferrercancho)

    5 years, 2 months ago

    Many thanks Nicolas for sharing this info.
    Do you know the table name within the database? I tried but I couldn’t find it, I’m not a very techy person…
    Thanks

    nicami2

    (@nicami2)

    5 years, 2 months ago

    Hi,
    the name of the table in the WordPress database is “YOURPREFIX_posts”.
    That means the name “posts” is preceeded by whatever prefix you chose while creating the WordPress-database.

    In this table you find the column “post type” with the value “awsm_team_member” to indicate that this is a row defining an AWSM-member, the column “post title” most probably with the name of the Team Member and the column “post name” with tag of the team member.
    In this row now the column named “ID” denotes the post-ID which you have to assign to the post variable in the above mentioned URL.

    We hope this helps.
    If you have further questions you can get back to us.

    Chin-Man from nicami

Viewing 3 replies - 1 through 3 (of 3 total)

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