• My media library has suddenly stopped allowing uploads through the WordPress media uploader. When I try to upload, it give this error message:

    “The uploaded file could not be moved to /Volumes/Macintosh HD 3/ServiceData/Web/InquiryWebsite/teacup/wp-content/uploads/2013/10”

    Before this error message, it was giving me a message saying that the parent directory wasn’t writeable, so I went in and changed some the uploads file permission to 775, however that has led to the current error message, on which I’m stuck for a solution. Would this be a problem with the computer on which the server is housed?

    Any thoughts or suggestions would be greatly appreciated!

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  • so I went in and changed some the uploads file permission to 775

    Try changing the permissions on the wp-content directory to 766. If you still have problems, try 767, 775 or 777. Once your uploads are working, change the permissions on wp-content back to 755 again and check that everything still works OK.
    http://codex.wordpress.org/Changing_File_Permissions

    Thread Starter jonescb2

    (@jonescb2)

    Thanks so much for the response!

    I tried changing the file permissions as you said, but it hasn’t made any difference and I’m still getting the same error message for the Media Library. I also tried changing permission on different file within the directory and some of the other wp directories, but nothing new.

    Any other ideas? I can’t help but think it must have something to do with there files I’m trying to upload are stored or the server computer, but neither of these have changed recently so I don’t know why that would make a difference.

    I also tried changing permission on different file within the directory

    Please leave all other folder and files alone. Have you tried contacting your hosts about this? They may have changed something on the server that is resulting in a folder ownership issue.

    I’m having the same problem at http://www.art-presence.org. I had a massive 500 database disconnect for a few days and finally figured out that it was something in the htaccess file, which had been customized by the Bulletproof security plugin. I removed a few things at a time and the site finally came back up, but now I cannot upload anything to the media library, either with the built-in uploader OR VIA FTP!! I was a little stunned when I discovered I had no back door to upload images, for sure, so I just deleted the htaccess file entirely. Unfortunately this did not help. In the Media Library I’m getting essentially the same error message as the poster above – “The uploaded file could not be moved to wp-content/uploads/2014/04.” When I try to ftp the files, the uploader says Permission Denied. I just changed the permission on the wp-content directory to 766 and will see what happens…
    Well, the first thing I see is that the css for our Chameleon theme is down, when it was definitely up just a few minutes ago. I refreshed the post I’m trying to get out asap and tried to set a featured image, but got the same error message in the ML. Tried again to add images to the post and again got the same error.
    changes wp-content permission to 767 and the theme’s css is active again, but no luck on the uploads. Trying 775 also keeps the theme css intact, but still get the same error on uploads. So I’m down to 777. Looks like the theme is okay, but to my horror, the uploads are still disabled. I did refresh my post editing page between each permission change to make sure it would be active. This is dreadful! I’m already late getting this art exhibit announcement posted for this month and now I’m stuck for images! I hope you might be able to offer another suggestion. Thanks for the tips that have gotten me this far!

    Now here’s something weird. I realized I hadn’t been checking the FTP capability as I was working on the permissions changes above. I discovered I was able to upload to the Uploads folder (using 775 or 755 permissions), but not the specific year-month folder. Tried to change permissions for the 2014>04 folder and it would not allow that. So I tried to change to 2014 folder and all contained folders…Permission denied. I was able to change the 2014 folder, but nothing inside it. So I tried to delete the “04” folder and it worked. Made a new 04 folder with the same permissions as the original (755) then tried to set a featured image again, and lo and behold, IT WORKED!! So I still don’t know exactly what happened, maybe the original 04 folder itself was corrupted, but it’s working now. I hope that sharing this little journey will help someone else who is experiencing the same thing.

Viewing 5 replies - 1 through 5 (of 5 total)

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