It’s the file permissions on directories within your uploads directory. Are you able to edit file permissions?
Try changing the permissions on the wp-content directory to 766. If you still have problems, try 767, 775 or 777. Once your uploads are working, change the permissions on wp-content back to 755 again and check that everything still works OK.
http://codex.wordpress.org/Changing_File_Permissions
Thank you so much guys. Could you just tell me how I go about changing the permissions as I have no idea how to do this.
Have a read of this page:
http://codex.wordpress.org/Changing_File_Permissions
In particular scroll down to Using an FTP Client which is probably the easiest method if you’ve never done it before.
To the OP, might I ask what Windows version are you using? I think at least Windows 8 might be interfering with media uploader, yet not enough cases to be sure?
Marketive – I’m on a Mac so using MAC OS X version 10.6.8
WPRanger – Thank you, I will get my husband to have a look tonight as i’m pretty useless with this stuff.
Thanks so much, I will let you know if we have any success.
Hi again,
I’ve tried changing the permissions to 766 and back again and that doesn’t seem to have solved the problem.
One thing that I have noticed is that in the wp-content/uploads folder there are a number of folders which correspond to years and inside them further folders which correspond to months. These folders have stopped being created since I have had this problem, there is no 2013 folder 12 and no 2014 folder at all.
If I upload an image and then go to edit the image through the dashboard, it does come up and the file URL has the path http://theweddinggirl.co.uk/wp-content/uploads/2014/01/image.jpg but when I look in the uploads folder in Filezilla I cannot see a 2014 folder.
Any further ideas as to what the problem is would be greatly appreciated.
Did you change the path to your uploads at any time? I can see that 2013/12 and 2014/01 directories don’t exist so it’s unusual that you can see an image that’s supposed to be there when the actual path doesn’t exist.
Hi WPRanger, I didn’t change anything prior to this problem occurring. I wouldn’t know where to go to change the upload path or how to check it! Looking at the file URL that appears when I click on edit the image would suggest that it hasn’t changed (http://theweddinggirl.co.uk/wp-content/uploads/2014/01/test.jpg is an example of a complete file URL)
I’ve played around a bit and it does seem like I can’t view images in any view other than “Edit Image”. In my library they appear as question marks, in the posts they appear as question marks and I can’t see them in Filezilla (as the directories don’t exist).
This seems strange, any other ideas as to what the problem might be?
The url you pasted above leads to a complete page – not an image file. Can you post a url for another image file?
No matter what image I Edit all the image files URLs appear like this.
This is one of the last ones I uploaded successfully a few months ago http://theweddinggirl.co.uk/wp-content/uploads/2013/11/sanctum-on-the-green-wedding-photographer-013.jpg
and this is one I have just uploaded but will not display properly
http://theweddinggirl.co.uk/wp-content/uploads/2014/01/ITSYOURSTORY_Love-Is-Personalised-Slimline-Calendar_www.picandmiximages.co_.uk_.jpg
But there is no 2014 01 folder in the WP Content Uploads folder. It is a complete mystery as to what is going on. I didn’t change anything at all. It just stopped working one day.
Have you tried:
– deactivating all plugins to see if this resolves the problem. If this works, re-activate the plugins one by one until you find the problematic plugin(s).
– switching to the default theme to rule out any theme-specific problems.
– resetting the plugins folder by FTP or PhpMyAdmin. Sometimes, an apparently inactive plugin can still cause problems.
– re-uploading all files & folders – except the wp-content folder and wp-config.php & root .htaccess files – from a fresh download of WordPress. Make sure that you delete the old copies of files & folder before uploading the new ones.
Hi all, I think I might have fixed the problem by going into settings -> media -> uploading files -> store uploads in this folder and changing the content of this text box from “/home/thewedd4/public_html/wordpress/wp-content/uploads/” to “/wp-content/uploads”.
This was as per this post: http://kazooli.com/featured/wordpress-images-not-showing/
Having done this, I now seem to be able to upload images that I can see and the 2014/01 folder has been created. It’s only been a few minutes but I’m hopeful that this is now solved!
Thanks for all of your suggestions.
