Map freezes when no markers

  • Resolved mibrad_za

    (@mibrad_za)


    5 years, 1 month ago

    Using OSM maps when browsing/zooming in to where there are no markers the map freezes, the page then has to be refreshed to continue. Browsing/zooming is often required to see other map information near the marker such as roads and close by areas etc.

Viewing 9 replies - 1 through 9 (of 9 total)
  • Plugin Author Stiofan

    (@stiofansisland)

    5 years, 1 month ago

    Hi @mibrad_za,

    Can you explain the issue more, does the map simply not move anymore or the whole page freeze? While testing i actually had the map stop moving for me at all, not sure what it was, but after i restarted my browser (chrome) everything started working as normal.

    If your issue is different please explain more or provide a link.

    Thanks,

    Stiofan

    Thread Starter mibrad_za

    (@mibrad_za)

    5 years, 1 month ago

    Thx for the speedy reply. Only the map freezes when no markers are on the zoomed in/browsed area. This is a local install for now while I test all the functionality.. Restarting the browser / reloading the page just starts the process all over with the same result.

    Plugin Author Stiofan

    (@stiofansisland)

    5 years, 1 month ago

    What browser and Operating System are you using? Does this happen in other browsers? Does it happen on all maps or just one type? Directory, listings, or details page map?

    Thanks,

    Stiofan

    Thread Starter mibrad_za

    (@mibrad_za)

    5 years, 1 month ago

    Same on Chrome, Edge and Safari on Windows and Mac. All latest versions, all updated.

    Map details for page are:
    [gd_notifications]
    [gd_map width=”100%” height=”70vh” maptype=”ROADMAP” zoom=”0″ post_settings=”1″ cat_filter=”1″ child_collapse=”1″ scrollwheel=”1″]

    It freezes as soon as the “No Records Found Sorry, no records were found. Please adjust your search criteria and try again.” dialog is shown.

    Plugin Author Stiofan

    (@stiofansisland)

    5 years, 1 month ago

    hmm, are you using the marker cluster addon?

    Thread Starter mibrad_za

    (@mibrad_za)

    5 years, 1 month ago

    Yes it was on the page that was freezing

    Plugin Author Stiofan

    (@stiofansisland)

    5 years, 1 month ago

    OK, as per WP rules we are not allowed to provide support for premium products here, what I can say is that this is related to a bug in the core and this will be fixed in the next release of the core plugin at the start of next week.

    In future if you have any issues with a premium product please direct them here http://wpgeodirectory.com/support/

    Thanks,

    Stiofan

    Thread Starter mibrad_za

    (@mibrad_za)

    5 years, 1 month ago

    Cool thx

    Plugin Author Stiofan

    (@stiofansisland)

    5 years, 1 month ago

    You are welcome, thanks for reporting, have a good weekend 🙂

Viewing 9 replies - 1 through 9 (of 9 total)

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