• Resolved Outerspection

    (@outerspection)


    I just love this theme however these are the things that I’ve encountered:

    1. Logo is not responsive on the mobile site
    2. The slider is aligned to the left and not centered on the site
    3. The text does not show up over the banner image when you don’t use the moving text area
    4. The area below the service title section does not allow one to create paragraphs or use html to enlarge the font.
    5. The Service Descriptions do not show up in the preview of the customize area when designing.
    6. Extra Content Area- This text gets put below the service area
    7. The Extra Content text can not be changed (Sed ut perspiciatis unde omnis iste natus error sit voluptatem accusantium doloremque laudantium.)
    8. I can’t locate where to change the text under the blog area (Sed ut perspiciatis unde omnis iste natus error sit voluptatem accusantium doloremque laudantium, totam rem aperiam, eaque ipsa quae ab illo inventore veritatis et quasi architecto beatae vitae dicta sunt explicabo. Nemo enim ipsam voluptatem quia voluptas sit aspernatur aut odit aut fugit.)
    9. Bullet are not showing up.

    http://outerspection.com/davidcableproperties/

Viewing 14 replies - 1 through 14 (of 14 total)
  • Theme Author WebHunt Infotech

    (@webhuntinfotech)

    HI Outerspection,

    Thank you @outerspection for letting us know about the issues.

    We’ll fix them soon in next update.

    However issue no. 8

    you can change that text to go under
    Customizer >> Matrix Options >> Home Blog Options->Home Blog Description

    Thank you

    Thread Starter Outerspection

    (@outerspection)

    When is the next update scheduled? My client is itching to have his website live.

    Also, your answer to #8 didn’t work. The text is still there even if you delete all of the text.

    Theme Author WebHunt Infotech

    (@webhuntinfotech)

    Hi,

    New update has been released you can download it from WordPress repository.

    #8 is working as I said. Clear your site and browser cache and try again.

    Thanks

    Thread Starter Outerspection

    (@outerspection)

    I’ve downloaded the update however am still experiencing the same listed issues.

    I also cleared my cache and Sed ut perspiciatis unde omnis iste natus error sit voluptatem accusantium doloremque laudantium is still showing up at the bottom of the site even through there is nothing typed in the Home Blog Description area.

    I really do not want to have to change themes as this one is perfect but I really need to have these issues fixed ASAP.

    Do you guys offer support?

    Theme Author WebHunt Infotech

    (@webhuntinfotech)

    Hi,

    Are you still facing all above listed issues after updating theme package?

    Are you using any cache plugin?

    Here we are sending a screen-shot link for your view.

    Thank You

    Thread Starter Outerspection

    (@outerspection)

    Good morning,

    Yes, I’m using the WP Super Cache plugin. Is there a better one that you can suggest

    Here are the items that still seem to be an issue.

    1. The slider is aligned to the left and not centered on the site. Will this change again once I create the slides? I plan to do custom slides so I want to be sure this will work properly before I put in the effort to create them.

    2. The Home Service Description section does not allow one to create a line break (
    ) or use header code to enlarge the font. It look fine when you are in customizer but it shows the code when the site is live.

    3. The same things with the Service Description One and Service Description Two areas… you can not enlarged the font with code without it showing in the live version. The font in those areas are currently are too small so I’d like to be able to enlarge those areas.

    4. Bullet or numbering still do not show up on the live version.

    Theme Author WebHunt Infotech

    (@webhuntinfotech)

    Hi,

    Ans 1:-

    Slider is working fine. If you have any issue please share screenshot.

    Ans 2:-

    No you can’t use html tags i.e. line break, bold or italic in description.

    Ans 3:- However you can change style of font using applying custom css.

    Put your custom css in Custom Css Editor field of customizer

    Ans 4:-
    Put below css rules at the end of style.css file

    .page-content ul:not(.post-meta){
    	list-style: inherit;
    }
    .page-content li ul:not(.post-meta){
    	list-style: circle;
    }

    save the file

    Thank You

    Theme Author WebHunt Infotech

    (@webhuntinfotech)

    This ticket is marker as resolved due to inactivity of user

    Thread Starter Outerspection

    (@outerspection)

    The slider is still aligning to the left and the logo is not responsive on a mobile device. How can I send you a screenshot of what I see?

    Theme Author WebHunt Infotech

    (@webhuntinfotech)

    Hi @outerspection,

    If your issue with mobile devices. Take a screen shot of mobile screen. Transfer it to your desktop. Mark the screen-sort with your issue with the help of paint software and share that screen sort with us.

    Thanks

    Thread Starter Outerspection

    (@outerspection)

    The logo issue so far as seemed to be fixed but here’s the slider is still aligned to the left.

    http://outerspection.com/davidcableproperties/wp-content/uploads/2016/01/Screen-shot.jpg

    Theme Author WebHunt Infotech

    (@webhuntinfotech)

    Hi @mayuresh1980,

    Open funtion.php file form the code directory of your theme package.

    Find below line of code in this file

    add_image_size(‘matrix_slider_post’, 1440, 500, true);

    1440 is the width of slide and 500 is Height. Change 1440 with according to your needed(like 1600). Save the change and upload your slider image again.

    Please let us know for further assistance.

    Thanks

    Thread Starter Outerspection

    (@outerspection)

    I recreated the images in the requested size so that it wouldn’t change back when we made an update to the theme. It’s still aligned to the left.

    Do you have any other suggestions? My client is requesting to see his website tomorrow. If we can’t come up with a solution, I will have no other choice but to change themes.

    Have you experienced this with anyone else?

    http://outerspection.com/davidcableproperties/wp-content/uploads/2016/01/dcp-SLIDER.jpg

    Theme Author WebHunt Infotech

    (@webhuntinfotech)

    Hi,

    What is your display resolution?
    Because at our end it display fine.

    Did you changed slider image resolution in functions.php file?
    Because it’s still showing default 1440×550 image.

    If you changed it to higher like 1550×640

    make sure you upload the image that is high in defined resolution. If uploaded image is below 1550×640 it’ll not be croped and will display as it is.

    Thank You

Viewing 14 replies - 1 through 14 (of 14 total)

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