Manual Thumbnails not working

If you want to take a peek and see the gallery, it is at http://lilyandthetwins.com/recreation-therapy-worksheets/

Cleared the log and the thumbnails, went back to the page and got the following:

May 24, 2017 10:37 pm	DETAIL	(DG_Thumb::initThumbs) Populating thumbnail cache.
May 24, 2017 10:37 pm	DETAIL	(DocumentGallery::doShortcode) Generation Time: 0.02 s
May 24, 2017 10:37 pm	DETAIL	(DG_Thumb::initThumbs) Populating thumbnail cache.
May 24, 2017 10:37 pm	DETAIL	(DocumentGallery::doShortcode) Generation Time: 0.02 s
May 24, 2017 10:37 pm	DETAIL	(DG_Thumb::initThumbs) Populating thumbnail cache.
May 24, 2017 10:37 pm	DETAIL	(DG_Thumb->save) Saving thumb with post_id = 322
May 24, 2017 10:37 pm	DETAIL	(DG_Thumb->save) Saving thumb with post_id = 324
May 24, 2017 10:37 pm	DETAIL	(DG_Thumb->save) Saving thumb with post_id = 342
May 24, 2017 10:37 pm	DETAIL	(DG_Thumber::getThumbers) Thumbnail Generators: DG_AudioVideoThumber, DG_ImagickThumber
May 24, 2017 10:37 pm	DETAIL	(DG_Thumb::initThumbs) Populating thumbnail cache.
May 24, 2017 10:37 pm	DETAIL	(DocumentGallery::doShortcode) Generation Time: 0.02 s
May 24, 2017 10:37 pm	DETAIL	(DocumentGallery::doShortcode) Generation Time: 0.03 s
May 24, 2017 10:37 pm	DETAIL	(DG_Thumb::initThumbs) Populating thumbnail cache.
May 24, 2017 10:37 pm	DETAIL	(DG_Thumb::initThumbs) Populating thumbnail cache.

Array
(
    [thumber] => Array
        (
            [gs] => 
            [active] => Array
                (
                    [av] => 1
                    [gs] => 
                    [imagick] => 1
                    [thumber-co] => 
                )

            [width] => 200
            [height] => 200
        )

    [thumber-co] => Array
        (
            [uid] => 
            [secret] => 
            [subscription] => Array
                (
                )

            [direct_upload] => 
            [mime_types] => Array
                (
                )

        )

    [gallery] => Array
        (
            [columns] => 4
            [descriptions] => 1
            [fancy] => 1
            [order] => ASC
            [orderby] => menu_order
            [relation] => AND
            [limit] => -1
            [mime_types] => application,video,text,audio,image,pdf
            [new_window] => 1
            [paginate] => 1
            [post_status] => any
            [post_type] => attachment
            [attachment_pg] => 
            [skip] => 0
        )

    [css] => Array
        (
            [text] => .document-icon-row.descriptions { border-bottom: 1px solid #CCCCCC; margin-bottom: 25px; padding-bottom: 5px; }

.document-icon { min-width: 120px; }
        )

    [meta] => Array
        (
            [version] => 4.4
            [items_per_page] => 10
            [donate_link] => https://www.paypal.com/cgi-bin/webscr?cmd=_donations&business=EE5LWRLG933EN&lc=US&item_name=Document%20Gallery%20Plugin&item_number=document%2dgallery¤cy_code=USD&bn=PP%2dDonationsBF%3abtn_donateCC_LG%2egif%3aNonHosted
        )

    [logging] => Array
        (
            [enabled] => 1
            [purge_interval] => 7
        )

)

• This reply was modified 8 years, 10 months ago by lilyandthetwins.

If I delete the thumbnails and go to the page,
Chrome Debugger Console shows nothing.
Edge Debugger Console shows nothing.

If I try to manually update the thumbnail, and I trace it on my server, I get a FASTCGI_UNEXPECTED_EXIT error.

For background, I’m a 20 year dev, but on the Microsoft stack with some limited php experience. I don’t think it is code, but probably server setup. I am wondering if I have to give write access somewhere that I can’t.

Been swamped with regular work and buying a house. I’ll see what I can do. I’ll check with my host to see if they see anything wrong IMagick on their end. The logs I see through my hosting panel are not detailed enough.

This works:
exec("convert Input.jpg -trim -resize 250x250^ -crop 250x300+0+0 Output.png");

This does not:
exec("convert SelfEsteem.pdf -trim +repage -resize 250x250^ -crop 250x300+0+0 SelfEsteem.png");

I think they may not have the pdf extension / delegate installed.

Hey Dan,

The jpg to png resize DOES work. The PDF to PNG resize DOES NOT work. For manual thumbnails I am trying to upload PNGs directly. They are about 120h by 80w. I can check for exact sizes. I tried to trace that part again, but am walled off at the fast cgi exit error.

I can try a png to png resize if it would help.

Also trying to figure out if I need to change permissions somewhere for php to save the file. the resize jpg to png converts in my root dir of the website just fine.