Plugin Contributor
Tracy Levesque
(@liljimmi)
🏳️🌈 YIKES, Inc. Co-Owner
Hmmm, I take that back.
I tried adding a drop-down via that form designer and it worked.
Take a look I used it to add “Another Drop down”
http://yikeshosting.wpengine.com/
Plugin Contributor
Tracy Levesque
(@liljimmi)
🏳️🌈 YIKES, Inc. Co-Owner
The bad thing is we are at square one, because I can’t tell why your drop down is not populating.
Did you try going to Easy Forms > Settings > API Cache Settings and clicking the “Clear MailChimp API Cache” button?
Plugin Contributor
Tracy Levesque
(@liljimmi)
🏳️🌈 YIKES, Inc. Co-Owner
Can you try one more thing for me?
Remove that country field from the form in the Form Builder, hit update form, then add it and hit update form again.
Evan informed me that when the field gets added to the form builder, the data for that specific field is retrieved from the API and stored locally, on that form.
I have cleared the api cache a couple times, but without a result. I did as you said; removed country field, updated, cleared cache,added field, updated–no change; it still doesn’t want to populate…should I just make a whole new form on the mailchimp website? I can’t think that will make a difference.
I reset the default place holder in the countries box (United Kingdom) and now the submit button works. I don’t get the confirmation email, but at least it says “thanks for subscribing” instead of “error”…
I also made the country field NOT required in mailchimp and on the plugin; but even with the reset, the box still doesn’t populate.
Plugin Contributor
Tracy Levesque
(@liljimmi)
🏳️🌈 YIKES, Inc. Co-Owner
I am not sure what it can be. I did test adding new drop-down options in MailChimp and they did not add to the WordPress form. But after removing the field from the form builder, adding it back again and updating they were there.
I’m going to have Evan look into it.
Plugin Contributor
Tracy Levesque
(@liljimmi)
🏳️🌈 YIKES, Inc. Co-Owner
Hi shootnscore26
I am really sorry to say this issue has us stumped. We can’t reproduce it on our end.
The next step would be to try to troubleshoot using your MailChip API key, however, I understand if you do not want to share that information with us.
If you are willing, please email me directly at tracy@yikesinc.com
Thank you!
-Tracy
Plugin Contributor
Tracy Levesque
(@liljimmi)
🏳️🌈 YIKES, Inc. Co-Owner
Hi shootnscore26,
We haven’t heard back from you in a week, so I am going to close this out.
However, if you need more help, email me directly and if we come up with a solution I’ll post it here.
Thank you!
-Tracy
