• Resolved balota

    (@balota)


    I’m using this plugin to receive the errors messages. Mail is sent to support center. I would like that the user who reported an error, receives a confirmation e-mail. So I’m using Mail(2), in this field I wrote [your-email] so the e-mail should be sent to e-mail address that the user wrote in the field that require the users e-mail.
    The form is working fine, I receive the error message, but the user doesnt receive the confirmation mail to the his e-mail address.
    What have I done wrong?

    https://wordpress.org/plugins/contact-form-7/

Viewing 3 replies - 1 through 3 (of 3 total)
  • Kindly provide me with the tags you have used in the mail section of your form, both mail and and mail (2) so that I will be able to look into your problem.

    Meanwhile, you may checkout how to set up an autoresponder

    Thread Starter balota

    (@balota)

    Well I think that it would be easier that I copy the entire form here:

    <p>Ime (obvezno)
    [text* your-name] </p>

    <p>Vaš eMail (obvezno)
    [email* your-email] </p>

    <p>Erjavčeva 4a (izberi učilnico)
    [select menu-820 include_blank “A 21” “A 22” “A 23” “A 24” “B 21” “B 22” “B 23” “B 24” “C 21” “C 22” “C 23” “C 24” “D 21” “D 22” “D 23” “D 24” “A 31” “A 32” “A 33” “A 34” “B 31” “B 32” “B 33” “B 35” “C 31” “C 32” “C 33” “C 34” “D 31” “D 32” “D 33V” “D 34” ]</p>

    <p>Okvara na napravi (označi napravo)
    [radio radio-120 “računalnik” “monitor” “projektor”]</p>

    <p>Sporočilo
    [textarea your-message] </p>

    <p>Prepiši znake v spodnje okence
    [captchac captcha-50]</p>
    <p>[captchar captcha-50 5/4]</p>

    <p>[submit “Pošlji”]</p>

    In the section message body:

    Od: [your-name] <[your-email]>

    Erjavčeva 4a
    Učilnica: [menu-820]
    Naprava: [radio-120]

    Sporočilo:
    [your-message]

    And in the section Mail(2) I have checked Use mail(2) and wrote [your-email] in the section To:

    Thread Starter balota

    (@balota)

    Hi!
    I found the solution to the problem.
    The field From: in the Mail(2) section must be left blank or filled with an e-mail address. Then the confirmation mail is sent correct.

Viewing 3 replies - 1 through 3 (of 3 total)

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