• Resolved boloboaca

    (@boloboaca)


    Hello,
    Each time I logout, if I try to log back in I appear as if I didn’t logout (except I don’t have access to the restricted pages, even if i see them reapear in the menu). Instead of login form it returns “Your account” and “logout” links that display the exact same thing when clicked.

    I have tried switching the theme to a basic one, turned off plugins and contacted my hosting provider to check if there are issues on the server, but without success. I didn’t find any other solution on this forum – am I doing something wrong?

    Thank you!

Viewing 2 replies - 1 through 2 (of 2 total)
  • Plugin Support Ultimate Member Support

    (@ultimatemembersupport)

    Hi @boloboaca,

    Firstly, please go to the Ultimate member -> Settings -> General -> Pages and make sure that you have correct Ultimate member pages assigned.

    Secondly, please check whether you have any caching plugins or server side caching active on your server and try excluding Ultimate member pages from the cache.

    Regards.

    Thread Starter boloboaca

    (@boloboaca)

    Thank you!

Viewing 2 replies - 1 through 2 (of 2 total)

The topic ‘Logout not actually logging out’ is closed to new replies.