• Resolved lovefamilyholidays

    (@lovefamilyholidays)


    Hi

    I have uploaded a logo image to appear in the top left of my site. You can see it in the back end but it won’t display at all. I have tried with ‘Display Site Title and Tagline’ both ticked and unticked, but neither works.

    It instead displays what is entered in the site title part. Strangely not the bit in the tagline though. All I actually want it to display is the image.

    Can anyone help please?

    Thanks

Viewing 15 replies - 1 through 15 (of 15 total)
  • Theme Author WebHunt Infotech

    (@webhuntinfotech)

    Hello @lovefamilyholidays,

    Please provide your site URL so we can check your issue.

    Priority is high for logo image and if you remove logo image than Site title will display.

    We didn’t add Tagline option with this theme. So only site title will display if Image logo not uploaded.

    Thank You

    Thread Starter lovefamilyholidays

    (@lovefamilyholidays)

    Hi

    It’s lovefamilyholidays.co.uk

    I’ve tried again. I’ve tried with ‘Display Site Title and Tagline’ ticked and unticked. Nothing happens. This is under site identity in my child theme.

    I have some custom CSS in my child theme, could any of this be affecting it?

    .menu_button_mode:not(.header_on_side) #navy > li.current_page_item > a, .menu_button_mode:not(.header_on_side) #navy > li.current_page_item:hover > a {
        color: #F15A24;
    }
    
    #kyma_owl_slider .owl-prev,
    #kyma_owl_slider .owl-next {
        display: none;
    }
    
    ul#navy li.current-menu-item a {
      background: #C63525 none repeat scroll 0 0 !important;
    }
    
    img.attachment-kyma_single_post_image.size-kyma_single_post_image.wp-post-image {
        display: none;
    }
    
    .post_format_con {
        display: none;
    }
    
    .mobile_menu li a {
      color: #c63525 !important;
      padding-left: 5px;
    }
    
    .mobile_menu li.current-menu-item a {
      color: #fff !important;
    }
    
    .breadcrumbs {
      display: none !important;
    }
    
    @media only screen and (max-width: 992px) {
        #logo h3 {
      color: #c63525 !important;
    }
    }
    .alignleft {
        float: left;
        margin-bottom: .5em;
        margin-right: .5em;
    }
    .post_title_con {
      display: none;
    }
    
    .internal_post_con {
      padding: 20px 0;
    }
    .alignright {
        float: right;
        margin-bottom: .5em;
        margin-right: .5em;
    }

    The only thing I seem to be able to change is the header image, but that’s a huge thing, not really what I’d use for logo image. Or is this what I’m doing wrong? Should I be creating a thin horizontal strip containing my logo on the left side to add the header image like this?

    Theme Author WebHunt Infotech

    (@webhuntinfotech)

    Hi,

    Ans 1: Are you want to remove text logo from your site:

    Go to Customize >> Site Identity >> Site Title.

    Now remove site title text and save the changes.

    Ans 2: And if you want to add image logo:

    Go to Customize >> Site Identity >> Logo.

    Upload your image logo here.

    Save the changes.

    Ans 3: Are you want to add header image:

    Go to Customize >> Header Image.

    Here you can add header image.

    Save the changes.

    And if above solution not work for you please provide any screen-shot for your issue.

    And also provide your “Child-Theme” package.

    Let us know for further assistance.

    Thank You

    Thread Starter lovefamilyholidays

    (@lovefamilyholidays)

    Hi

    I did remove the site title. I also added the logo where you said. I’ve tried this multiple times now. All I can do is remove the text title, I can not add an image to the logo area instead.

    Please click here to see issue

    What do you mean by providing my child theme? It is the kyma child theme, sorry I don’t understand what you want me to provide from it?

    Thanks

    Theme Author WebHunt Infotech

    (@webhuntinfotech)

    Hi,

    Please follow below instructions and let us know image logo working or not:

    As we seen in your screen-shot you did’t “Site Title” field blank.

    So remove “Love Family Holidays” text from “Site Title” field.

    If the problem not solved then “Child-Theme” is not working properly.

    So we will test it at our end and send the correct package you back.

    Hope you done.

    Thank You

    Thread Starter lovefamilyholidays

    (@lovefamilyholidays)

    Hi

    I did try taking that out already.

    Please can you explain what you mean by sending you the child theme? Do you want me to send you a file from my cpanel? I’m not sure how you intend to test it, but if you can elaborate I’ll try to send the correct file to you. (Also where should it be sent please?)

    Thanks

    wpimran

    (@wpimran)

    Hello lovefamilyholidays ,

    Which version of kyma theme you are using. If you are using old version than please update your theme.

    Because in latest version we fixed this issue.

    Before updating the theme please make a backup of your theme package and settings.

    Thank You

    Theme Author WebHunt Infotech

    (@webhuntinfotech)

    Hello @lovefamilyholidays,

    Is your issue is resolved.

    Can we mark this ticket as resolved?

    Thank You

    Thread Starter lovefamilyholidays

    (@lovefamilyholidays)

    This isn’t resolved, I still have the same issue.

    I’m using a child theme;

    Kyma Child ThemeVersion: 1.0.0

    By Anonymous

    Kyma Child Theme

    This is a child theme of Kyma.

    The main version I’m using is version 1.9 – I presume the child theme works with this?

    I have tried having the title/tagline box both ticked and unticked, I’ve tried removing the title text, adding it in. Nothing works.

    Please can someone help me to finally resolve this?

    Thanks

    Sally

    Thread Starter lovefamilyholidays

    (@lovefamilyholidays)

    On discussing this with my host, they have revealed ‘the logo is trying to load from ‘theme options’ rather than site Identity.

    This is an issue with the source code of the theme, you would need to raise support ticket with the theme developers to look into this.’

    Please can you help?

    webhuntsupport

    (@webhuntsupport)

    Hi,

    Please try to deactivate all the plugins one by one.

    Are you using any cache plugin?

    If yes, please clear the cache.

    If not work, then deactivate your “Child-Theme” and activate “kyma” theme again.

    And remove all custom CSS from Custom CSS Editor and backup on local pc.

    Save the changes.

    Let us know for further assistance.

    Thank You

    Thread Starter lovefamilyholidays

    (@lovefamilyholidays)

    Hi

    What do you mean by custom CSS editor please?

    This is from my child theme’s header.php, is there anything wrong with it?;

    <!doctype html>
    <!--[if lt IE 7 ]>
    <html class="ie ie6 ie-lt10 ie-lt9 ie-lt8 ie-lt7 no-js" lang="en"> <![endif]-->
    <!--[if IE 7 ]>
    <html class="ie ie7 ie-lt10 ie-lt9 ie-lt8 no-js" lang="en"> <![endif]-->
    <!--[if IE 8 ]>
    <html class="ie ie8 ie-lt10 ie-lt9 no-js" lang="en"> <![endif]-->
    <!--[if IE 9 ]>
    <html class="ie ie9 ie-lt10 no-js" lang="en"> <![endif]-->
    <!--[if gt IE 9]><!-->
    <html class="no-js" <?php language_attributes(); ?>><!--<![endif]-->
    <!-- the "no-js" class is for Modernizr. -->
    <head>
        <meta http-equiv="Content-Type" content="text/html; charset=<?php bloginfo('charset'); ?>"/>
        <meta name="viewport" content="width=device-width, initial-scale=1">
        <?php $kyma_theme_options = kyma_theme_options(); ?>
        <?php wp_head(); ?>
    <meta name="google-site-verification" content="7n5Q5qvxsPOYpJ8mjGXOrfqq_MaqkqA8PlFHVYpu2Vg" />
    <meta name="msvalidate.01" content="96B513AC3EF921B6D2EF12A9C8A106EB" />
    </head>
    <?php $class = "";
    if ($kyma_theme_options['site_layout'] != "") {
        $class = 'site_boxed ';
    }
    $class .= isset($kyma_theme_options['headercolorscheme']) ? $kyma_theme_options['headercolorscheme'] : ''; ?>
    <body <?php body_class("menu_button_mode preloader3 menu_button_mode " . $class); ?>>
    <span id="stickymenu"
          style="display:none;"><?php echo isset($kyma_theme_options['headersticky']) ? esc_attr($kyma_theme_options['headersticky']) : 1 ; ?></span>
    
    <div id="preloader">
        <div class="spinner">
            <div class="sk-dot1"></div>
            <div class="sk-dot2"></div>
            <div class="rect3"></div>
            <div class="rect4"></div>
            <div class="rect5"></div>
        </div>
    </div>
    <div id="main_wrapper">
        <header id="site_header">
            <div class="topbar <?php echo esc_attr($kyma_theme_options['topbarcolor']); ?>">
                <!-- class ( topbar_colored  ) -->
                <div class="content clearfix">
    				<?php if ($kyma_theme_options['contact_info_header']) { ?>
                    <div class="top_details clearfix f_left"><?php
                        if ($kyma_theme_options['contact_phone']) {
                            ?>
                            <span><i class="fa fa-phone"></i><span
                                class="title"><?php _e('Call Us :', 'kyma') ?></span><a href="tel:<?php echo esc_attr($kyma_theme_options['contact_phone']); ?>"><?php echo esc_attr($kyma_theme_options['contact_phone']); ?></a>
                            </span><?php
                        }
                        if ($kyma_theme_options['contact_email']) {
                            ?>
                            <span><i class="fa fa-envelope-o"></i><span
                                    class="title"><?php _e('Email :', 'kyma') ?></span>
    							<a href="mailto:<?php echo sanitize_email($kyma_theme_options['contact_email']); ?>"><?php echo sanitize_email($kyma_theme_options['contact_email']); ?></a></span>
                        <?php } ?>
                    </div>
                    <?php } if ($kyma_theme_options['social_media_header']) { ?>
                        <div class="top-socials box_socials f_right">
                        <?php if ($kyma_theme_options['social_facebook_link'] != '') { ?>
                        <a href="<?php echo esc_url($kyma_theme_options['social_facebook_link']); ?>" target="_blank">
                            <span class="soc_name"><?php _e('Facebook', 'kyma'); ?></span>
                            <span class="soc_icon_bg"></span>
                            <i class="fa fa-facebook"></i>
                            </a><?php
                        }
                        if ($kyma_theme_options['social_facebook_link'] != '') {
                            ?>
                        <a href="<?php echo esc_url($kyma_theme_options['social_twitter_link']); ?>" target="_blank">
                            <span class="soc_name"><?php _e('Twitter', 'kyma'); ?></span>
                            <span class="soc_icon_bg"></span>
                            <i class="fa fa-twitter"></i>
                            </a><?php
                        }
                        if ($kyma_theme_options['social_google_plus_link'] != '') {
                            ?>
                        <a href="<?php echo esc_url($kyma_theme_options['social_google_plus_link']); ?>" target="_blank">
                            <span class="soc_name"><?php _e('Google+', 'kyma'); ?></span>
                            <span class="soc_icon_bg"></span>
                            <i class="fa fa-google-plus"></i>
                            </a><?php
                        }
                        if ($kyma_theme_options['social_skype_link'] != '') {
                            ?>
                        <a href="skype:<?php echo esc_url($kyma_theme_options['social_skype_link']); ?>">
                            <span class="soc_name"><?php _e('Skype', 'kyma'); ?></span>
                            <span class="soc_icon_bg"></span>
                            <i class="fa fa-skype"></i>
                            </a><?php
                        }
                        if ($kyma_theme_options['social_vimeo_link'] != '') {
                            ?>
                        <a href="<?php echo esc_url($kyma_theme_options['social_vimeo_link']); ?>" target="_blank">
                            <span class="soc_name"><?php _e('Vimeo', 'kyma'); ?></span>
                            <span class="soc_icon_bg"></span>
                            <i class="fa fa-vimeo-square"></i>
                            </a><?php
                        }
                        if ($kyma_theme_options['social_youtube_link'] != '') {
                            ?>
                        <a href="<?php echo esc_url($kyma_theme_options['social_youtube_link']); ?>" target="_blank">
                            <span class="soc_name"><?php _e('YouTube', 'kyma'
                                ); ?></span>
                            <span class="soc_icon_bg"></span>
                            <i class="fa fa-youtube"></i>
                            </a><?php
                        } ?>
                        </div><?php
                    } ?>
                </div>
                <!-- End content -->
    			<span class="top_expande not_expanded">
    				<i class="no_exp fa fa-angle-double-down"></i>
    				<i class="exp fa fa-angle-double-up"></i>
    			</span>
            </div>
            <!-- End topbar -->
            <div id="navigation_bar"
                 style="<?php if (get_header_image()) : ?> background-image:url('<?php header_image();?>'); <?php endif; ?>">
                <div class="content">
                    <div id="logo" <?php if ($kyma_theme_options['logo_layout'] == "right") {
                        echo 'style="float:right;"';
                    } ?>>
                        <a href="<?php echo esc_url(home_url('/')); ?>"
                           title="<?php echo esc_attr(get_bloginfo('name', 'display')); ?>" rel="home">
                            <?php
                            if ($kyma_theme_options['upload_image_logo']!="") {
                                ?>
                                <img id="logoimg" src="<?php echo esc_url($kyma_theme_options['upload_image_logo']); ?>"
                                     alt="<?php echo esc_attr(get_bloginfo('name', 'display')); ?>"/>
                            <?php } else { ?>
                                <h3><?php echo esc_attr(get_bloginfo('name')); ?></h3>
                            <?php } ?>
                        </a>
                    </div>
                    <nav id="main_nav">
                        <div id="nav_menu">
    						<span class="mobile_menu_trigger">
    						    <a href="#" class="nav_trigger"><span></span></a>
    						</span>
                            <?php wp_nav_menu(array(
                                    'theme_location' => 'primary',
                                    'menu_class' => 'clearfix horizontal_menu',
                                    'menu_id' => 'navy',
                                    'fallback_cb' => 'kyma_fallback_page_menu',
                                    'link_before' => '<span>',
                                    'link_after' => '</span>',
                                    'walker' => new kyma_nav_walker(),
                                )
                            ); ?>
                        </div>
                    </nav>
                    <!-- End Nav -->
                    <div class="clear"></div>
                </div>
            </div>
        </header>
        <!-- End Main Header -->

    This is the style css;

    /*
     Theme Name:     Kyma Child Theme
     Description:    Kyma Child Theme
     Template:       kyma
     Version:        1.0.0
    */
     
    @import url("../kyma/style.css");
     
    /* =Theme customization starts here
    ------------------------------------------------------- */
    /* http://www.itij.co/sites/default/files/u2251/N.EU%20confirms%20flight%20delay%20compensation.SM_.jpg 
       http://utazz.ujszo.com/sites/default/files/photos/promoted/keses2.jpg
       https://conversation.which.co.uk/wp-content/uploads/2010/08/airlinedelay_shutterstock_59317648.jpg
       http://davidplusworld.com/wp-content/uploads/2011/11/Flight-delayed.jpg
    	
    http://lovefamilyholidays.co.uk/wp-content/uploads/2016/02/london-938880_1920.jpg
    */
    
    .page-id-252 {
       background-image: url('https://lovefamilyholidays.co.uk/wp-content/uploads/2016/02/london-938880_1920-2.jpg') !important;
       background-repeat: repeat !important;
       background-position: top center !important;
    }
    
    }
    .alignleft {
        float: left;
        margin-bottom: .5em;
        margin-right: .5em;
    }
    .alignright {
        float: right;
        margin-bottom: .5em;
        margin-left: .5em;
    }
    .page_title h1 {
      display:none;
    }
    .advert-item span.advert-link {
    text-align: center;
    }
    .wpcf7
    {
        background-color: #f7f7f7;
        border: 2px solid orange;
        padding: 25px !important;
    }

    This is home-service.php;

    <?php $kyma_theme_options = kyma_theme_options();
    if ($kyma_theme_options['home_service_enabled'] == 1){ ?>
    <section class="content_section bg_gray">
        <div class="container">
            <div class="main_title centered upper"><?php if ($kyma_theme_options['home_service_heading'] != ""){ ?>
                <h2 id="service_heading"><span class="line"><span
                            class="dot"></span></span><?php echo esc_attr($kyma_theme_options['home_service_heading']);
                    } ?></h2>
            </div>
            <div class="icon_boxes_con style1 clearfix"><?php
                $col = 12 / (int)$kyma_theme_options['home_service_column'];
                $color = array('', 'color1', 'color2', 'color3');
                for ($i = 1; $i <= 4; $i++) {
                    ?>
                <div class="service col-md-<?php echo esc_attr($col); ?>">
                    <div class="service_box">
                        <span class="icon">
    					<a href="<?php echo esc_url($kyma_theme_options['service_link_' . $i]); ?>" >
    					<i id="service-icon-<?php echo $i; ?>" class="<?php if ($kyma_theme_options['service_icon_' . $i] != "") { echo esc_attr($kyma_theme_options['service_icon_' . $i] . ' ' . $color[$i - 1]); } ?>"></i></a></span>
    					<a href="<?php echo esc_url($kyma_theme_options['service_link_' . $i]); ?>" >
                        <div class="service_box_con centered">
                            <?php if ($kyma_theme_options['service_title_' . $i] != "") { ?>
                                <h3
                                id="service-title-<?php echo $i; ?>"><?php echo esc_attr($kyma_theme_options['service_title_' . $i]); ?></h3><?php
                            }
                            if ($kyma_theme_options['service_text_' . $i] != "") {
                                ?>
                                <span id="service-desc-<?php echo $i; ?>"
                                      class="desc"><?php echo esc_attr($kyma_theme_options['service_text_' . $i]); ?></span><?php
                            }
                            if ($kyma_theme_options['service_link_' . $i] != "") {
                                ?>
                            <a id="service-link-<?php echo $i; ?>"
                               href="<?php echo esc_url($kyma_theme_options['service_link_' . $i]); ?>"
                               class="ser-box-link"><span></span><?php _e('Read More', 'kyma'); ?></a><?php
                            } ?>
                        </div>
    					</a>
                    </div>
                    </div><?php
                }
                ?>
            </div>
        </div>
    </section>
    <?php } ?>

    Do any of these feature anything which will make this load from theme options rather than site identity?

    Thanks

    Thread Starter lovefamilyholidays

    (@lovefamilyholidays)

    Could someone help please?

    Thread Starter lovefamilyholidays

    (@lovefamilyholidays)

    I don’t know if anyone is reading this post, should I start a new topic?

    Theme Author WebHunt Infotech

    (@webhuntinfotech)

    Hi,

    Please follow this thread.

    Thank You

Viewing 15 replies - 1 through 15 (of 15 total)

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