Listserv not working

  • Resolved TimeonHand

    (@timeonhand)


    7 years, 11 months ago

    Hello,

    I was really excited about your plugin, but it isn’t working. I have read through your documentation, and it seems that I’ve done everything correctly. I can’t figure it out. My users/members are not getting any emails when someone emails the specified email address. Can you help, please?

    Kelly

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  • Plugin Author Yamna Khawaja

    (@marcusbs)

    7 years, 10 months ago

    The plugin has a troubleshooting page where you can see status of all groups. It shows you errors (if any) for connecting to email inbox and also errors for sending emails to the list. Troubleshooting page shows you different server variables like, wp_cron, imap_open etc. It shows the status of cron jobs of the plugin.

    So by looking at this page try to resolve errors and you will be able to get everything working. If the IMAP/POP3 connection for a group shows error, then go to mailing group settings page for that group, recheck your group email address, password, incoming mail server and port settings. Change them if needed, then click Test IMAP Connection button to test the settings. Alternatively refresh the troubleshooting page after 5 minutes to see if the errors are gone.

Viewing 1 replies (of 1 total)

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