Link to URL Not Working?

  • Resolved jennyp

    (@jennyp)


    10 years ago

    I followed all of the tutorials and want to make my hotspot link to a url. I’ve tried “not opening in a new window” (does NOT link to my chosen url, just takes me back to the same page where the image map is located), and I’ve tried “opening in a new window” – takes me to a blank page. Somehow, when I save the page, it keeps clearing my target URL out and it just becomes blank.

    Help!!

    https://wordpress.org/plugins/draw-attention/

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  • tylerdigitalsupport

    (@tylerdigitalsupport)

    10 years ago

    We’re sorry you’re having this problem – it’s definitely not typical behavior of Draw Attention. Usually these things are symptoms of a conflict with another plugin, or a script in your theme, etc. The first step would be deactivating other plugins to see if the problem is related to any of those. See: http://tylerdigital.com/document/troubleshooting-conflicts-themes-plugins/

    If that doesn’t help, we’ll be happy to look into it more for you. Let us know if you have a url we can check out. You can also email support@tylerdigital.com if you’d rather keep your url private.

Viewing 1 replies (of 1 total)

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