Layers duplicating after adding extra image

  • Resolved cerity

    (@cerity)


    8 years, 9 months ago

    I added an extra image to a very good working slider. The fist slider was duplicated, then the image changed, and slide dragged to the beginning.

    I unticked all the boxes “slider will be visible on all slides”, then ticked the only the box on the layers of first slide and realigned slightly.

    Now, when the slider is active, all works well until the slide with original visibles. There is then a duplication of text layers.

    I checked and found I was not using latest version and updated to latest version today.
    Problem still remains.

    Can you tell me how to avoid repeated missaligned layers.

    You will see on when second slide from begiining appears.
    Simple question, how do I remove the rubbish appearing on slide number two.

    http://barrygreenphoto.uk/

Viewing 8 replies - 1 through 8 (of 8 total)
  • WD Support

    (@wdsupport)

    8 years, 9 months ago

    Hello, @cerity!

    Thank you for letting us know about this!

    Could you please post a screenshot of the issue which you are seeing? We tested with Google Chrome, Firefox and Microsoft Edge browsers, but the slider appeared correctly, without duplicated layers.

    Thanks! Have a great day!

    Thread Starter cerity

    (@cerity)

    8 years, 9 months ago

    The issue is still a valid bug, but no longer visible on the former link because i want to fix it asap so I deleted the rogue slide and re-added it. Now the linked content sows perfectly.

    Today I repeated the process for you to see the issue http://barrygreenphoto.uk/testpage

    procedure as follows
    1- duplicate first slide (duplicate is added as final slide.
    2. drag the duplicated slide to 1st slide position.
    3. save.
    4. click 1st slide and replace with new jpeg image.
    5. edit 1st slide and click all layers “repeat on every page”.
    6. edit original slide (now #2), un-click “repeat on every page”. So now same as all other slides except #1.
    7. edit slide #1, slight drag/move signature and footer, which should now appear moved on all slides.
    8. run slider, slide #1, #3, ,#4, #etc appear with correct alignment of signature and footer layers in new position. However slide #2 appears with duplicated signature and footer layers.

    Cheers

    WD Support

    (@wdsupport)

    8 years, 9 months ago

    Hello, @cerity!

    Thank you for describing the steps, we noticed the problem. May we have a closer look on Slider WD plugin which is installed on your test site?

    Would you please contact our team through this form, and send the link to this forum thread? Our developers will check and we’ll post a solution here ASAP.

    Thanks! Have a great day!

    Thread Starter cerity

    (@cerity)

    8 years, 9 months ago

    Right, all filled in and sent today

    WD Support

    (@wdsupport)

    8 years, 9 months ago

    Hey, @cerity!

    Thank you for opening a support ticket. We reviewed it and responded to you, requesting additional details. Could you please check your inbox?

    Cheers!

    WD Support

    (@wdsupport)

    8 years, 9 months ago

    Greetings, @cerity!

    Our development team has found the cause of this issue. You have set the layers on the fist slide as Static, and left the same layers on the second slide (non-static).

    But this made the layers to duplicate on there. Please make sure to remove them on the second slide, this will resolve the issue on your site.

    Thank you! Have a wonderful day!

    Thread Starter cerity

    (@cerity)

    8 years, 9 months ago

    I kept the layers on slide #2 as a backup, and unticked [ ] static thinking this would make them hidden. This is my error.

    If I keep the layers on slide #2 unticked [ ] static, and marked all the layers as “unPublished” the issue can be resolved. Is this acceptable?

    WD Support

    (@wdsupport)

    8 years, 9 months ago

    Hey, @cerity!

    When you unpublish the static layers on the rest of the slides, the only layers that display are the ones on the 2nd slide.

    This means, that the layers are not duplicated, and they don’t appear more than once on the published slider.

    Hope I explained well.
    Cheers!

Viewing 8 replies - 1 through 8 (of 8 total)

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