• Resolved dahms

    (@dahms)


    Hi !

    Thanks for this awesome plugin, it globally is a really powerful tool.

    But I have 2 issues that probably are linked together.
    – Latency spikes every hour (1:09PM, 2:09PM, etc …) as you can see on the graph
    – When the cache has been running for too long, the sites sometimes returns a redis database connection issue
    – We get duplicate orders sometimes because when customer click on “place order” it stays buffering for too long but the order do go through so they reload the page and click again

    Here is the graph :

    Also here is the diag :

    Status: Connecté Client: PhpRedis (v6.0.2) Drop-in: Valid Disabled: No Ping: 1 Errors: [] PhpRedis: 6.0.2 Relay: Not loaded Predis: 2.1.2 Credis: Not loaded PHP Version: 8.2.13 Plugin Version: 2.5.0 Redis Version: 3.2.12 Multisite: No Metrics: Enabled Metrics recorded: 3294 Filesystem: Writable Global Prefix: “wp_5d7663ec0870e_” Blog Prefix: “wp_5d7663ec0870e_” WP_REDIS_PREFIX: “zespa.fr:” WP_CACHE_KEY_SALT: “zespa.fr:” WP_REDIS_PLUGIN_PATH: “/var/www/vhosts/zespa.fr/httpdocs/wp-content/plugins/redis-cache” Global Groups: [ “blog-details”, “blog-id-cache”, “blog-lookup”, “global-posts”, “networks”, “rss”, “sites”, “site-details”, “site-lookup”, “site-options”, “site-transient”, “users”, “useremail”, “userlogins”, “usermeta”, “user_meta”, “userslugs”, “redis-cache”, “blog_meta”, “network-queries”, “site-queries”, “user-queries”, “woo_variation_swatches” ] Ignored Groups: [ “counts”, “plugins”, “theme_json”, “themes”, “WPML_ST_Package_Factory”, “wpml-pb-package-strings”, “wpml-all-meta-product-variation”, “ls_languages” ] Unflushable Groups: [] Groups Types: { “blog-details”: “global”, “blog-id-cache”: “global”, “blog-lookup”: “global”, “global-posts”: “global”, “networks”: “global”, “rss”: “global”, “sites”: “global”, “site-details”: “global”, “site-lookup”: “global”, “site-options”: “global”, “site-transient”: “global”, “users”: “global”, “useremail”: “global”, “userlogins”: “global”, “usermeta”: “global”, “user_meta”: “global”, “userslugs”: “global”, “redis-cache”: “global”, “blog_meta”: “global”, “network-queries”: “global”, “site-queries”: “global”, “user-queries”: “global”, “counts”: “ignored”, “plugins”: “ignored”, “theme_json”: “ignored”, “themes”: “ignored”, “WPML_ST_Package_Factory”: “ignored”, “woo_variation_swatches”: “global”, “wpml-pb-package-strings”: “ignored”, “wpml-all-meta-product-variation”: “ignored”, “ls_languages”: “ignored” } Drop-ins: [ “advanced-cache.php v by “, “maintenance.php v by “, “Redis Object Cache Drop-In v2.5.0 by Till Krüss” ]

    Can you help me on those issues ?
    Or give me some tips on how to troubleshot them ?

    Thanks a lot !

    Best,

Viewing 1 replies (of 1 total)
  • Plugin Support Julie

    (@julieadrienne)

    Hi! Those responses times could be caused by anything, even a long running background task, or a restarting process. We recommend using New Relic (or a similar APM tool) to monitor PHP and see what’s causing any slow responses.

Viewing 1 replies (of 1 total)

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