Label won’t update

  • Resolved alexqbox

    (@alexqbox)


    4 years, 5 months ago

    Hello,

    i found a bug it seems belonging to your plugin. In the shop we have the possibility to send to a post station in the additional shipping address section.

    When loading the checkout the label “Straße” (street) is set correctly for shipping_address_1 as you can see here: https://ibb.co/ng8758P

    If a customer chooses to send to a post station, the same field shipping_address_1 is used and the customer can enter a post ID and the label changes correctly to “Poststation/Filiale” (post station) as you can see here: https://ibb.co/xSp4217

    But now if the customer changes his/her mind and switch back to the first choice (Privatadresse) in the dropdown (see first screenshot) the label for shipping_address_1 stuck on the post station and won’t change back to “Straße” as it should be. Screenshot here: https://ibb.co/8mkQcmH

    So in easy words, the field label and placeholder for shipping_address_1 is not updated if switching back the options in the dropdown. If i deactivate your plugin all works as expected. The feature for the post station comes from Woocommerce Germanized and i was also asking their support and they could confirm that issue belongs to the flexible checkout fields.

    Do you have an idea or hopefully a fix for that?

    Kind regards, Alex

    • This topic was modified 4 years, 5 months ago by alexqbox.

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Viewing 4 replies - 1 through 4 (of 4 total)
  • Thread Starter alexqbox

    (@alexqbox)

    4 years, 5 months ago

    Hi @tomaszwp,

    do you have an idea and can you check that issue? It’s a bit urgend.

    Thanks.

    Plugin Support Tomasz WP Desk

    (@tomaszwp)

    4 years, 5 months ago

    Hello @alexqbox

    Our plugin is compatible with the latest versions of WooCommerce but we cannot guarantee that it will also be compatible with other plugins. We do not recommend using multiple plugins that change the checkout fields at the same time.

    It looks like the Germanized plugin is using conditional logic. Our plugin also uses conditional logic but not in the FREE version.

    Thread Starter alexqbox

    (@alexqbox)

    4 years, 5 months ago

    Hello @tomaszwp,

    Germanized is not a typical checkout editor but it offers the possibility to send to a post station and yes therefore it’s using conditional logic on the dropdown. We have the pro version of your plugin installed. No issues at all except this one. The label changes correctly at the first point but won’t change back. Is there no way to fix that? An idea for a custom code or what i could check or change to make it happen?

    Thanks!

    • This reply was modified 4 years, 5 months ago by alexqbox.
    Plugin Support Tomasz WP Desk

    (@tomaszwp)

    4 years, 5 months ago

    Hello @alexqbox

    I understand. But that does not change the fact that two plugins handle this field at the same time. Our plugin offers support for WooCommerce but we cannot guarantee that it will be compatible with other plugins as well.
    Their conditional logic changes the field parameters (like the label) – not the entire field. Our plugin does not support something like this.

    Please contact us via the PRO support form in case of additional questions.
    wpdesk.net/get-support

Viewing 4 replies - 1 through 4 (of 4 total)

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