JS / 404 errors

  • Resolved doffine

    (@doffine)


    5 years, 1 month ago

    Hey @webfactory,

    we are an agency using your plugin on several dozens of WP installations.

    Everywhere we find a console error we haven’t seen in the past:

    GET https://[DOMAIN.TLD]/wp-content/plugins/contact-form-7/includes/js/scripts.js?ver=5.6.2 [HTTP/2 404 Not Found 680ms]

    On one of the installations we even get additional jQuery errors (“Uncaught ReferenceError: jQuery is not defined”, “Uncaught TypeError: e.indexOf is not a function”) and the whole maintenance page doesn’t load anymore when we reload it via F5 or CTRL+F5.

    In another thread (https://wordpress.org/support/topic/maintenance-page-spinning/) we read that you already found this problem but we aren’t completely sure if it is the same.

    We would prefer not to switch all the installations to your or another maintenance solution if your update fixing this problem is already coming up.

    So could you please tell us when you plan to release the update/fix?

    Thank you very much for your great work,
    -doffine

Viewing 4 replies - 1 through 4 (of 4 total)
  • Plugin Author WebFactory

    (@webfactory)

    5 years, 1 month ago

    Hi,
    As the URL clearly shows, that JS is a part of the Contact Form 7 plugin. Our devs will see if they can block that but I can’t promise anything because it’s clearly not coming from our plugin.

    Thread Starter doffine

    (@doffine)

    5 years, 1 month ago

    Hi @webfactory,

    you are right, as soon as we deactivate Contact Form 7 the error is gone instantly.

    Now we have a problem: Contact Form 7 has 5M+ installations and we, amongst 5 million others, use it on many sites. So it can’t be a permament incompatibility.

    Else one would have to decide to either use your plugin or Contact Form 7. This cannot be in your interest.

    So it’s great that your devs look into it and try to fix this incompatibility. Perhaps you could contact CF7 devs, too, to find a solution together?

    But for us as end users now it is only important to know: How long will we have to wait until you say “It’s fixed.” or “We won’t/cannot fix it. Get rid of Contact Form 7 or find yourself another maintenance plugin because of this ongoing incompatibility.”

    We have many sites where the maintenance page loads only with errors or simply gets stuck with a black screen or the ever spinning wheel at this moment. Chrome seems to be a bit more robust here than Firefox by the way.

    Disabling CF7 in all of these whenever maintenance is on is additional work, impractical and cannot be a solution forever.

    So please let us know what timeframe you intend to use for trying to find a solution: More like 3 days, a week, a month or half a year? So when should we start looking for alternatives. It would be a pity if we just had replaced all Maintenance plugins and their sites and one day later the solution is there.

    Greetings and, of course, many thanks for your work,
    -doffine

    Thread Starter doffine

    (@doffine)

    5 years, 1 month ago

    Hello @webfactory,

    just want to let you know: We updated all of our installations to v4.02, and the errors are gone now everywhere.

    Thanks for your good and quick work,
    -doffine

    Plugin Author WebFactory

    (@webfactory)

    5 years, 1 month ago

    Glad to hear that.

    If you have a minute, please leave a review. It’s what keeps updates going. Thank you 🙏 https://wordpress.org/support/plugin/maintenance/reviews/#new-post

Viewing 4 replies - 1 through 4 (of 4 total)

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