Hey @off1now – You’re locked out of your admin? Do you have FTP or hosting access? Either way, you need to remove the plugin causing the conflict. I’d love to see what’s causing the issue as Jetpack is very popular and we need to be sure we’re compatible with it. However, this is the first report I’ve seen of a conflict with Jetpack… Which modules of Jetpack do you have activated?
I have everything active that’s not paid application. I was able to copy the Give folder via FTP so the administration functions are working again after I deleted it from the server. We’d love to be able to use the program.
@off1now – are you still running into issues then? Do you think you could get ahold of the server error log? That would help a lot to pin point the exact issue.
Yes I’m still having issues, either one or the other plugin has to be disabled in order to have admin access.
I’ve got the error logs, how can I send it to you?
Hey @off1now – can you send it to me a devin (at ) givewp.com ?
Thanks
Any luck? I’m at a standstill unless I delete Give.
Hey @off1now – I was just getting to respond. So, I have installed Jetpack & Give on a test site and enabled all of Jetpack’s modules. The site kept working without issue. I couldn’t replicate the issue unfortunately.
I would be very helpful to see the specific error causing the white screen. Your site seems to be a live site, but it’s only happening in the wp-admin so if you add define(WP_DEBUG, true); to your wp-admin.php and refresh the whitescreen you should see the specific error. Let me know if that makes sense to you.
Unfortunately it looks as though I’m going to have to do without Give. I just deleted it again and now most of my troubles (various problems with site) have repaired. I wish it would not be but I need functionality more than the donation pages.
There has to be some error in my site but who knows what it could be since I’ve not changed any of the settings. Only thing besides installing Give was to update to current version of WP.
I’m sorry to hear that @off1now but I understand that you can’t have a non-working admin. We’re going to keep our eye out for any other reports of Jetpack conflicts and will update you if we hear anything. Thank you for your time working on this topic.
