Have you tried:
– deactivating all plugins to see if this resolves the problem. If this works, re-activate the plugins one by one until you find the problematic plugin(s).
– switching to the default theme to rule out any theme-specific problems.
– resetting the plugins folder by FTP or PhpMyAdmin. Sometimes, an apparently inactive plugin can still cause problems.
– re-uploading all files & folders – except the wp-content folder and wp-config.php & root .htaccess files – from a fresh download of WordPress. Make sure that you delete the old copies of files & folder before uploading the new ones.
yes i have ruled any theme related issues by deactiveating and switching. And reached this piece of advice https://codex.wordpress.org/Using_Your_Browser_to_Diagnose_JavaScript_Errors
and as such i am creating a forum topic.
I have tried to reinstall the version wordpress
Where do I get the files from to re upload them?
no joy i am afraid on any browser
Sorry? No joy in regard to what?
I have tried to reupload and still can not use the visual editor
Did you try resetting the plugins folder using Phpmyadmin?
See the page at the link I posted earlier.
resetting didnt work either
Andrew Nevins
(@anevins)
WCLDN 2018 Contributor | Volunteer support
Add this into your wp-config.php file:
define('WP_CACHE', false); // For W3 Total Cache
Then disable your plugins
where do i add that. i have changed the line that looks the same from true to false and put in a new line and tried disabling the plugins and still the visual editor is not working
Might also want to check Cloudflare settings (turn off for now)
cloudflare is not the issue either
could this be an issue with java on my mac?
