iTheme2 Support Required

  • bctcblog

    (@bctcbloggmailcom)


    11 years, 2 months ago

    Before someone sends me a link to the Themify website, users on WordPress CAN NOT access their forums unless they BUY a theme. Itheme2 is FREE on WordPress.com/org which is great, but it also means there is no support when things go wrong. SO! On that note, can some clever person please help me:

    I’m trying to manage my widgets on iTheme 2. When I click Appearance > Widgets it says Manage in Customizer. If I click on Customizer it gives me a dead end. If I go to iTheme2 > Customise it gives me the same dead end. The dead end is:

    Edit Add Google Analytics Stats
    Google Analytics Stats

    Fatal error: Class name must be a valid object or a string in /home/borinath/public_html/wp-content/plugins/google-analyticator/google-api-php-client/src/Google_Client.php on line 104

    Any ideas as to what the issue could be? I’m suspecting plugins or security updates but can’t confirm. Any thoughts would be welcome.

    Thank you 🙂
    PS The widgets I had set before I changed themes (itheme to another one back to itheme) are still visible but I can’t add or alter them anywhere.

Viewing 9 replies - 1 through 9 (of 9 total)
  • Andrew Nevins

    (@anevins)

    WCLDN 2018 Contributor | Volunteer support

    11 years, 2 months ago

    Hi, could you link to the theme page on wordpress.org for iTheme2? I can’t find it

    Thread Starter bctcblog

    (@bctcbloggmailcom)

    11 years, 2 months ago

    I couldn’t find it on the wordpress.org site but found this: http://themify.me/themes/itheme2

    Andrew Nevins

    (@anevins)

    WCLDN 2018 Contributor | Volunteer support

    11 years, 2 months ago

    We tend to only support the themes distributed here: https://wordpress.org/themes/ – Because they’re freely available, easy to support and built to the same coding standards.
    It’s also not really our place to play with business models.
    If someone develops a free theme outside of WordPress.org and they want to make money from support then they can, we shouldn’t disrupt that by providing support for their free theme.

    Thread Starter bctcblog

    (@bctcbloggmailcom)

    11 years, 2 months ago

    That’s where I got it from – I log into my .org WP site, then Appearance > Themes and I got it from inside WP. I seems to have been taken off now though, hey?

    Andrew Nevins

    (@anevins)

    WCLDN 2018 Contributor | Volunteer support

    11 years, 2 months ago

    Here’s a directory of all the themes that ever were (and still are) on the wp.org theme directory: http://themes.svn.wordpress.org/

    You can see “itheme” was there, is that the theme you’re referring to?

    Thread Starter bctcblog

    (@bctcbloggmailcom)

    11 years, 2 months ago

    It’s hard for me to tell when it’s just text like that! All I can honestly tell you is that I’ve never personally uploaded a theme in my life (have no idea how to do it) and have only ever gotten themes from inside WP :-/

    Andrew Nevins

    (@anevins)

    WCLDN 2018 Contributor | Volunteer support

    11 years, 2 months ago

    In your style.css file of your theme is a bit of code surrounded by these tags:

    /*

    and

    */

    Can you copy that code and paste it here in this thread?

    I’ll look if I can match up whether it matches with the iThemes theme as it used to be distributed on WordPress.org.

    Thread Starter bctcblog

    (@bctcbloggmailcom)

    11 years, 2 months ago

    Trying to find that but not winning. The iTheme is a separate tab to the Appearance tab where the CSS is usually placed :-/ (Sorry I’m so useless with this stuff.)

    Thread Starter bctcblog

    (@bctcbloggmailcom)

    11 years, 2 months ago

    Hi Andrew…I’ve been thinking about it over the weekend. I started this blog on WP.com and then switched to self hosting. Could it be that i installed this theme on .com and it was transferred to .org?

Viewing 9 replies - 1 through 9 (of 9 total)

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