Issue with Affiliate WP

  • nsch6

    (@nickschwarer)


    5 years, 11 months ago

    Hi,

    Our business is running an Affiliate marketing program with AffiliateWP. We also run WP Fastest cache.

    I am hoping for advice on whether excluding the affiliate-area from caching is okay to do, and if it may help with what I have described below?

    The persistent issue we have is to do with logged in affiliates not reliably being able to access the ‘Affiliate Area’ https://affiliatewp.com/add-ons/official-free/affiliate-area-tabs/. Sometimes they can log in to our website as a user and access the Affiliate Area without a problem. Then the next time, they may get the message that the Affiliate Area is ‘available for registered affiliates only’, even though they have successfully accessed the Affiliate Area previously, and they are indeed still a registered affiliate (we check).

    A bandaid solution seems to be a combination of us clearing the cache of the website, and the affiliate also clearing their browser cache. We aren’t sure which of these is connected to the problem and the subsequent fix, however this solution is only ever temporary anyway.

    Any other advice on this would be appreciated as our website developer’s only input has been for us to manually clear the cache and also ask the affiliates to clear their browser cache whenever they report the issue, which isn’t really practical. I am also wondering – if in WP Fastest cache settings the setting is already to ‘Clear All Cache’ automatically when a post or page is updated – what is the reason for us also being instructed by our developer to delete the cache ourselves via the admin panel whenever we make any changes to the site. Is the automatic clear all cache setting only for posts or pages, and not for adding a new affiliate in AffiliateWP or adding a coupon code in WooCommerce for example?

    Thanks!
    Nick

    The page I need help with: [log in to see the link]

Viewing 3 replies - 1 through 3 (of 3 total)
  • Plugin Author Emre Vona

    (@emrevona)

    5 years, 11 months ago

    is it compatible with the cache plugins? You should contact them.

    Thread Starter nsch6

    (@nickschwarer)

    5 years, 11 months ago

    Thanks Emre.

    I’ve also contacted AffiliateWP.

    Apparently AffiliateWP is compatible with caching. https://docs.affiliatewp.com/article/92-does-affiliatewp-work-with-caching.

    In saying that I’ve read elsewhere that dynamic content should be excluded from caching. The data shown within the affiliate area is always changing and is different for each user, though I’m not clear if this would be considered dynamic content.

    Plugin Author Emre Vona

    (@emrevona)

    5 years, 11 months ago

    you cannot exclude a part of a page because pages are saved as a static html file. If the tracking code is stored in the cookie, we should exclude it but there is no details in the tutorial.

    if you want, you can try another cache plugin to be sure if it is compatible with the cache plugins.

Viewing 3 replies - 1 through 3 (of 3 total)

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