is this plugin worth buying?

  • Resolved mikejm

    (@mikejm)


    1 year, 1 month ago

    Im asking the question because i created a topic yesturday that has had zero replies. The issue is despite having a paid for business wordpress.com hosted site and a paid for business google workspace account for SMTP routing, after it was all setup and running correctly my emails still arrive in spam! with a wanring about spoofing (not great for building trust with my site visitors). Yet depste no support to date from this app development company, they claim this….

    “Over 3,000,000+ Sites Use WP Mail SMTP to Send Their WordPress Emails Reliably. Don’t just take our word for it. Here are over 4,406+ WP Mail SMTP reviews straight from our users.” “This plugin makes email for developers a breeze.”

    There are not many topics open so I’m less than enthusiastic about the support and this products claims. Happy to be proven wrong.

Viewing 2 replies - 1 through 2 (of 2 total)
  • Plugin Support Patrick

    (@paddyam)

    1 year, 1 month ago

    Hey @mikejm,

    Thanks for reaching out and for sharing your concerns. I understand how frustrating it can be to have emails still landing in the spam folder, and first, I’d like to confirm that based on your description, it’s possible that the issue might be related to the sending domain not being authorized.

    For some context regarding the support threads, we provide complimentary support here; however, if you have a Pro license, you can access priority support by opening a support ticket 

    Thread Starter mikejm

    (@mikejm)

    1 year, 1 month ago

    Thanks for your informatio, I appreciate your support and your courtesy. Thank you!

Viewing 2 replies - 1 through 2 (of 2 total)

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